Desktop remote and on-site 2nd Line Support Engineer required for external user IT incident investigation, troubleshoot and resolution, (remote and field support).



You will be supporting external users on Windows, including cloud services and Office365, infrastructure and connectivity.



Key skills
Extreme professionalism and personal presentation
Windows desktop & application support
Tablet and mobile device
Networking: ping, trace route etc.
Active Directory, Exchange Server and Office 365
Strong Active Directory and Exchange administrative skills
Knowledge of Microsoft Group Policy
An understanding of Microsoft Azure AD Sync and Azure AD Connect
A good understanding of Veeam Backup & Replication