Job Title - Housing Choices Administration Support Officer

Location - LE67

Contract - TEMP - Running til end of June

Hours - 36.25

Role summary -

This company is seeking a highly skilled and experienced Housing Choices Administration Support Officer to join their team.

The successful candidate will be responsible for providing administrative support and customer service to this company's housing applicants.

The ideal candidate must have excellent administrative skills, be computer literate, and comfortable dealing with customers over the phone.

The successful candidate will be challenged with supporting this company during a busy time, as they manage the transfer of all their current housing applicants onto a new lettings system while implementing a new allocations policy.

Key Responsibilities:

• Provide administrative support to this company's housing applicants.


• Deal with customers over the phone


• Work partly out of this company's customer service centre in Coalville


• Manage the transfer of all current housing applicants onto a new letting system


• Implement a new allocation policy

Requirements:

• Excellent administrative skills


• Computer literate


• Comfortable dealing with customers over the phone


• Ability to work partly out of this company's customer service centre in Coalville.


• Ability to work remotely.


• Experience in managing the transfer of data onto a new system.


• Experience in implementing new policies.


• Strong attention to detail


• Ability to multitask and prioritise workload.


• Excellent communication skills


• Ability to work well under pressure.


• A positive and proactive attitude

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk