Job Advertisement: Housing Management Worker

Location: Remote/Home-based, covering the Scunthorpe / Bridlington area
Nearest Train Station: Scunthorpe
DBS Level: Enhanced (Both adult and child)
Service Users: Single homeless, families, prison leavers, individuals with mental health and substance use issues, refugees, fleeing domestic abuse.
Working Hours: 9:00 AM - 5:00 PM, Monday to Friday
Car Driver Needed: Yes
Own Vehicle Needed: Yes
Valid Business Insurance: Yes

Main Duties:
As a Housing Management Worker, you will be an integral part of our team, responsible for managing a portfolio of properties and tenancies across the designated area.

You will provide an intensive Housing Management Service to a core group of individuals, offering direct support to tenants in managing their tenancies.

This includes assisting with housing benefit claims, signposting to relevant support services, and liaising with support services where necessary.

Key responsibilities include:

• Providing direct support to tenants in managing their tenancies, including assistance with housing benefit claims.


• Conducting initial and regular assessments of potential or actual service users to determine eligibility for the service, identifying needs, risks, and requirements.


• Liaising with relevant support services and agencies to ensure comprehensive support is provided.


• Managing a caseload of up to 25 properties, ensuring the needs of service users are met effectively.


• Reporting to Kerry Mulvihill and working collaboratively within the team to deliver high-quality services.


• Engaging in lone working and being responsible for managing tasks efficiently while working remotely.


• Adhering to company policies and procedures and maintaining confidentiality at all times.

Requirements:

• Experience in housing management, social work, or a related field.


• Strong communication and interpersonal skills, with the ability to build rapport with service users and stakeholders.


• Excellent organizational and time-management skills, with the ability to manage a diverse workload effectively.


• A valid UK driver's license and access to a vehicle with valid business insurance.


• Enhanced DBS clearance covering both adult and child services.


• Ability to work remotely and independently, while also being a proactive team player.


• Knowledge of housing benefit claims procedures and support services available to vulnerable individuals.


• Flexibility to work occasional evenings or weekends as required.

This is an exciting opportunity to make a real difference in the lives of vulnerable individuals and families.

If you are passionate about housing management and supporting those in need, we would love to hear from you.

To apply, please submit your CV and a cover letter outlining your suitability for the role to connor.sarginson@servicecare.org.uk.