Job Title: Housing Support Worker
Location: Northeast - Sunderland Area
Nearest Train Station: N/A - Car driver required
DBS Level: Enhanced Adult
Who are the service users? Vulnerable Adults - all different types of needs.
Working Hours: 35 hours per week (rota system between 8 am - 10 pm weekdays)
Car Driver Needed: Yes
Own Vehicle Needed: Yes
Valid Business Insurance: Yes

IMPORTANT POINTS

• Full UK Driving Licence required.


• Valid Business Insurance required - necessary for claiming expenses from Nacro.


• Enhanced DBS required.


• Post holder will be subject to an HMPPS check.
  
  Applicants dismissed by HMPPS will NOT be eligible to work on the CAS2 contract.


• Required to work a rota system between 8 am - 10 pm weekdays (35 hours per week).

MAIN DUTIES OF THE ROLE
The Housing Support Worker role is a unique opportunity to make a difference in the community.

Responsibilities include:

• Managing a caseload of 10-12 Residents.


• Co-developing and delivering person-centred support and safety plans.


• Capturing and evidencing service user progress, recording regular contacts on their case file.


• Undertaking safeguarding activities, monitoring and reporting concerns, and liaising with external agencies.


• Implementing professional risk management plans, regularly updating in line with risk escalation.


• Maximizing rent collection and ensuring successful housing and welfare benefit claims.


• Reporting routine property maintenance promptly and minimizing void time.

ROLE REQUIREMENTS

• Ability to work independently and within a team.


• Strong organizational and time management skills.


• Excellent communication and interpersonal skills.


• Understanding of risk management and safeguarding procedures.


• Commitment to maintaining confidentiality and professionalism.

LONE WORKING: Yes
WORKING FROM HOME: Yes (between property visits and office visits)
NUMBER OF PROPERTIES: 10-12 Residents across 3 properties

If you are passionate about making a positive impact in the lives of vulnerable adults with different areas of needs, possess the required qualifications, and thrive in a flexible working environment, we invite you to apply for this rewarding position.

Join us in creating a supportive and empowering community for our service users.