Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

ICT Technical Analyst

Service Care Solutions are looking for an ICT Technical Analyst to work within the Merseyside Police on a 6-month contract.

Location: Rose Hill Police HQ, L3

Job role/responsibilities:
To design, build, manage and support infrastructure hardware, and software systems.



  • Build, configure, administer, and support IT Infrastructure technologies and solutions including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions.

  • Assist in the implementation and operation of controls and management strategies to ensure information security and security controls are in place to mitigate security threats within solutions and services.

  • Apply modern standards approach under guidance.

  • Take ownership of problems and proactively resolve technical problems, ensuring that technical solutions continue to meet business requirements.

  • Investigate problems in systems, processes, and services, as directed.

    Contribute to the implementation of remedies and preventative measures.

  • Co-ordinate and maintain focus on the whole life of service delivery (designing, developing, delivering, and operating) and establish coherent frameworks that work.

  • Translate logical designs and produce detailed physical designs.

  • Build and test simple interfaces between systems.

  • Execute test scripts under supervision and within regulations.


Knowledge/Experience required:



  • The post holder should be qualified to HND or Degree level or equivalent in Computer Science or a closely related subject (Level 5 or 6 of the Regulated Qualifications Framework) and / or equivalent experience of infrastructure hardware, and software systems.

  • Must have the ability to build, configure, administer, and support technologies and solutions.

    These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions.

  • Must have the ability to discuss information security and the security controls that can be used to mitigate security threats within solutions and services.

  • Must understand and can explain the most important principles of a modern standards approach and how they apply to the work being undertaken.

  • You can own an issue until a new owner has been found or the problem has been mitigated or resolved.

  • Must have a service focus and the ability to take inputs and establish coherent frameworks that work.


If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.