Job Title - Customer Advisor

Location - Middlesbrough TS1

Contract - Ongoing

Hours - 37

Role summary -

An exciting opportunity has arisen for a Customer Advisor to join this company, a leading organisation in the public sector.

This is a full-time position, based in Middlesbrough, offering a competitive salary and benefits package.

Key Responsibilities:

• Providing excellent customer service to clients and stakeholders


• Handling enquiries and resolving complaints in a timely and professional manner


• Assisting with administrative tasks and maintaining accurate records


• Working collaboratively with other departments to achieve organisational goals

Requirements:

• Excellent communication and interpersonal skills


• Strong organisational and time-management skills


• The ability to work well under pressure and in a fast-paced environment.


• A minimum of 2 years' experience in a customer service role


• A proven track record of delivering excellent customer service.


• Strong IT skills, including proficiency in Microsoft Office


• The ability to work independently and as part of a team.


• A flexible approach to work and the ability to adapt to changing priorities.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk