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Job Title: Leasehold Property Manager Contract: 3-month temp Hours: 35, hybrid working available Location: Surrey/Sussex Driver Required: Yes DBS: BasicPurpose of the Role I am representing a client based in Redhill, who are looking for an experienced Leasehold Property Manager to cover the properties based in the Surrey/Sussex area.
Main Responsibilities
Carry out estate visits/inspections.
Collaborate with residents, addressing their inquiries, concerns, and complaints promptly and professionally, while maintaining positive and effective relationships.
Handle service charge budgets, financial management, and the collection of service charges in accordance with lease agreements and relevant legislation, and deal with any service charge related enquiries
Coordinate and supervise maintenance and repair work, ensuring it is completed in a timely and cost-effective manner, while maintaining quality standards.
Collaborate with contractors, suppliers, and external stakeholders, overseeing contracts, negotiating terms, and evaluating performance.
Requirements
Experience working as a Leasehold Property manager or a similar role
Excellent knowledge of service charge management and an understanding of relevant legislation, such as the Landlord and Tenant Act 1985.
A motivated individual with good communication skills
Appreciative of what good customer service looks like
Someone who is organised and can manage and prioritise workload
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Contract Location: Redhill, England
Salary / Rate: £21 - £22 per hour
Posted: 2023-06-02 11:45:17
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Job Title: Housing Services Team Leader Contract: Permanent Hours: 37, hybrid working available Location: Yorkshire and Humberside Salary: £42,718 per annum Driver Required: YesPurpose of the Role I am representing a client based in Yorkshire, who are looking for someone who is passionate about customer service and driven to provide fantastic housing services for our customers.
As the Housing Services Team Leader you will support the effective operational delivery of housing and tenancy safety services while with a focus on key areas of the business including debt, voids, ASB and lettings.Main Responsibilities
Manage and coach a high performing team to deliver quality housing services that meet performance targets and objectives and encourage customer loyalty.
Deliver an effective performance management framework, ensuring that colleagues achieve high levels of performance and effective problem solving.
Contribute towards the achievement of the wider Operations objectives, ensuring that services deliver a high-quality customer experience that keeps colleagues and customers safe.
Deliver a cultural health and safety change, applying policies and procedures that ensure the safety of colleagues and customers, including safeguarding.
Achieve high standards of performance in a range of areas (including, but not limited to debt, re-let, satisfaction, community safety).
Ensure that customers receive effective advice and support to sustain a tenancy and live independently, including how to set up and run a home, be neighbourly, look after their health and wellbeing and benefit, budgeting, and low-level debt advice.
Requirements
Team management skills, including being able to motive, inspire and develop colleagues to deliver high quality housing services
Skills in effectively delivering a coaching management style
Knowledge of housing (including older persons) and community safety legislation, policy, and practices
Experience of performance management, including delivering high levels of performance and achieving targets
Excellent influencing and negotiation skills, with the ability to communicate effectively with external stakeholders, customers, and colleagues, including report writing and presentations
Experience of working under pressure in high profile situations, effectively managing and mitigating risk
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Permanent Location: Yorkshire and the Humber, England
Salary / Rate: Up to £42718.00 per annum
Posted: 2023-06-02 08:38:27
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Job Title: Housing Services Manager Contract: Permanent Hours: 37, hybrid working available Location: Yorkshire and Humberside Salary: £51,119 per annum Driver Required: YesPurpose of the Role I am representing a client based in Yorkshire, who are looking for someone to be at the forefront of operational responsibility for the planning and delivery of housing and community safety services.
With a key focus on performance areas such as voids, debt, ASB, and lettings, you will have a pivotal role in inspiring colleagues to deliver outstanding experiences for our customers.Main Responsibilities
Manage the operational delivery of housing services and ensuring that services fully comply with statutory and regulatory requirements, commissioner requirements, meet performance targets, and encourage customer loyalty.
Operationally work with a range of stakeholders and partners (including health and social care) to contribute to the effective delivery of high-quality services for customers and to promote Thirteen as the housing organisation of choice.
Achieve high standards of performance in a range of areas (including, but not limited to, debt, re-lets, community safety, contract compliance, older person service support and satisfaction).
As part of the Operations Team, manage the operational delivery of services that contribute to the customer services priorities within the Strategic Plan in a values-led, high performing commercially driven culture.
Contribute towards the achievement of the wider operations objectives, ensuring that services deliver the highest quality standards and value for money in commissioned older person services and a high-quality customer experience that keeps colleagues and customers safe.
Deliver an effective performance management framework, ensuring that services are recognised as top quartile.
Manage and support a cultural health and safety change, applying policies and procedures that ensure the safety of colleagues and customers, including safeguarding.
Requirements
A relevant degree or professional qualification i.e., Chartered Institute of Housing (CIH) or equivalent demonstratable work experience and evidence of continued professional development.
High level awareness and application of housing and community safety legislation and policy
A track record of robust performance management
Skills in effectively delivering a coaching management style
Understanding and experience of programme and project management
Skills in managing high profile and emergency situations, communicating effectively with customers, colleagues, and partners, and effectively managing health and safety and risk
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Permanent Location: Yorkshire and the Humber, England
Salary / Rate: Up to £51119.00 per annum
Posted: 2023-06-01 17:13:26
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Job Title: Area Estates Manager
Contract: 3 months temp ongoing
Hours: 36
Location: Waltham Forest
Purpose of the Role
I am representing a client based in Waltham Forest, who are looking for someone to play a vital role in providing effective property management services for the Council's commercial estate.
Your responsibilities will include overseeing the day-to-day operations of the estate, managing tenant relationships, and ensuring the efficient use of resources.
Main Responsibilities
Property Management: Take overall responsibility for the management and maintenance of the Council's commercial estate within the assigned area of Waltham Forest.
Tenant Relations: Foster positive relationships with tenants, addressing their needs, and resolving any issues or disputes in a timely and professional manner.
Lease Administration: Oversee the negotiation, renewal, and termination of lease agreements, ensuring compliance with legal requirements and Council policies.
Property Inspections: Conduct regular inspections of the commercial properties to identify any maintenance or repair needs and ensure that appropriate action is taken promptly.
Rent and Service Charge Collection: Monitor rent and service charge payments, follow up on arrears, and take appropriate action to ensure timely collection.
Health and Safety Compliance: Ensure that all properties meet health and safety standards, carrying out risk assessments, implementing necessary measures, and maintaining accurate records.
Stakeholder Collaboration: Collaborate with internal teams, contractors, and external agencies to coordinate property maintenance, repairs, and improvement works.
Property Marketing and Letting: Oversee the marketing and letting of vacant commercial properties, including advertising, conducting viewings, and negotiating lease terms.
Requirements
Proven experience in property management, preferably within the public sector or commercial real estate industry.
Strong knowledge of property laws, regulations, and best practices.
Excellent communication and negotiation skills with the ability to build and maintain positive relationships with tenants, stakeholders, and contractors.
Strong organizational and time-management abilities, with a focus on prioritization and problem-solving.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability to meet changing demands.
Proficient computer skills, including experience with property management software and MS Office suite.
A relevant degree or professional qualification in real estate, property management, or a related field is desirable.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Contract Location: Waltham Forest, England
Salary / Rate: £340 - £350 per day
Posted: 2023-06-01 08:52:30
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Job Title: Rent Recovery Support Officer Contract: 3 months temp ongoing Hours: 36 Location: RedbridgePurpose of the Role I am representing a client based in Sutton, who are looking for a highly motivated and detail-oriented Rent Recovery Support Officer, who will be responsible for assisting with the recovery of outstanding rent arrears and providing support to tenants in managing their rent payments.
Your primary goal will be to ensure the timely collection of rent and minimize the financial impact on the organization.Main Responsibilities
Rent Recovery: Assist in the recovery of outstanding rent arrears by proactively contacting tenants through phone calls, emails, and written correspondence.
Tenant Support: Provide support and guidance to tenants who are experiencing difficulties in paying rent, helping them understand their options and find suitable solutions.
Financial Assessments: Conduct financial assessments of tenants to determine their ability to pay rent and identify any financial support they may be eligible for.
Payment Plans: Negotiate and set up affordable repayment plans with tenants, ensuring that terms and conditions are understood and adhered to.
Arrears Monitoring: Monitor rent accounts regularly to identify arrears trends, update records, and escalate cases requiring further action to the Rent Recovery Manager.
Liaison and Collaboration: Collaborate with internal stakeholders such as the Housing Management team, Finance department, and external partners like debt advice agencies to provide comprehensive support to tenants.
Legal Procedures: Assist with the preparation of legal documents, including court forms, possession notices, and attendance at court hearings when necessary.
Requirements
Previous experience in a similar rent recovery or debt collection role is highly desirable.
Experience working in a housing association, local authority, or a similar housing environment is preferred.
Strong negotiation and communication skills to effectively engage with tenants and establish rapport.
Excellent problem-solving abilities with a proactive approach to resolving rent arrears issues.
Knowledge of relevant legislation and procedures related to rent collection and recovery.
Proficient in using computer systems and software for data entry, analysis, and reporting.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Contract Location: Waltham Forest, England
Salary / Rate: £340 - £350 per day
Posted: 2023-06-01 08:45:59
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Housing Management Worker Scunthorpe, DN15 Homelessness Experience Full Time - 36 hours 6 Month Temp to Perm Contract One of the UKs largest housing providers is recruiting for a Housing Management Worker to provide an intensive tenancy and housing management service across 30 unites of supported accommodation for ex-homeless service users in Scunthorpe.The Role The focus of this Housing Management Worker role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Manage a portfolio of properties and tenancies within the designated area.
Provide intensive Housing Management Services to a core group of individuals.
Prevent homelessness and promote housing stability for at-risk customers.
Build rapport and trusted relationships with customers and external agencies.
Collaborate with relevant stakeholders to ensure the welfare needs of customers are met.
Maintain accurate and up-to-date records of housing management activities.
The Candidate To be considered for this Housing Management Worker role you will require the following skills and experience:
Previous experience within a housing / tenancy management role
Experience working with those affected by homelessness, or crossover support needs, such as offending behaviour or substance misuse
Driving license with access to a vehicle for work
Good knowledge of the benefits system
Due to the vulnerable nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is Housing Management Worker role, is on an initial 6 month temporary contract working 36 hours per week, Monday to Friday.
However, it is covering the recruitment process for a permanent team member, so has good potential to become permanent.Referral Bonus If this Housing Management Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Housing Management Worker role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Housing Management Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: Scunthorpe, England
Start: ASAP
Duration: 6 months
Salary / Rate: £11 - £14 per hour
Posted: 2023-05-31 16:11:59
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Housing Management Worker Doncaster Homelessness Experience Full Time - 36 hours 6 Month Temp to Perm Contract One of the UKs largest housing providers is recruiting for a Housing Management Worker to provide an intensive tenancy and housing management service across 30 unites of supported accommodation for ex-homeless service users in Doncaster.The Role The focus of this Housing Management Worker role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Manage a portfolio of properties and tenancies within the designated area.
Provide intensive Housing Management Services to a core group of individuals.
Prevent homelessness and promote housing stability for at-risk customers.
Build rapport and trusted relationships with customers and external agencies.
Collaborate with relevant stakeholders to ensure the welfare needs of customers are met.
Maintain accurate and up-to-date records of housing management activities.
The Candidate To be considered for this Housing Management Worker role you will require the following skills and experience:
Previous experience within a housing / tenancy management role
Experience working with those affected by homelessness, or crossover support needs, such as offending behaviour or substance misuse
Driving license with access to a vehicle for work
Good knowledge of the benefits system
Due to the vulnerable nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is Housing Management Worker role, is on an initial 6 month temporary contract working 36 hours per week, Monday to Friday.
However, it is covering the recruitment process for a permanent team member, so has good potential to become permanent.Referral Bonus If this Housing Management Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Housing Management Worker role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Housing Management Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: Doncaster, England
Start: ASAP
Duration: 6 Months
Salary / Rate: £11 - £14 per hour
Posted: 2023-05-31 16:11:59
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*
*
*Seeking a Temporary Income Officer in Forest Gate, East London
*
*
*
Role is paying £22.02 per hour Umbrella.
Are you ready to take on a rewarding temporary opportunity as an Income Officer? We are currently looking for a motivated and dedicated individual to join our team in Forest Gate, East London.
This position will cover a vacant post, providing vital support in managing income collection for a temporary period.
As an Income Officer, you will play a crucial role in ensuring the smooth operation of our financial processes.
Your primary responsibility will be to manage the collection of rental income, accurately maintaining records, and addressing any related queries or concerns from tenants.
Your attention to detail and ability to provide exceptional customer service will be essential in this role.
Key Responsibilities: ? Collecting rental income and maintaining accurate records ? Resolving tenant queries and concerns regarding income-related matters ? Assisting in the preparation of financial reports and statements ? Collaborating with colleagues to identify and implement improvements to income collection processes ? Maintaining a positive and professional relationship with tenants and stakeholders Requirements: ? Previous experience in a similar role within the housing sector is desirable but not essential ? Strong attention to detail and excellent numerical skills ? Exceptional customer service and communication abilities ? Proficiency in using computer systems and basic knowledge of relevant software applications ? Ability to work independently and as part of a team, managing multiple tasks effectively Why Choose Us? ? Join a dynamic team dedicated to improving lives within the community ? Gain valuable experience in a temporary position covering a vacant post ? Collaborate with professionals who share your passion for creating positive change ? Enjoy a supportive work environment that values your growth and development ? Make a real difference in the lives of tenants and contribute to the community's overall well-being Location: Forest Gate, East London Employment Type: Temporary (covering a vacant post) Salary: Competitive, based on experience Don't miss this opportunity to become a Temporary Income Officer in Forest Gate, East London! Apply today and be part of our team's mission to deliver outstanding service to our community.
Join us in making a difference! To apply, please submit your CV.
....Read more...
Type: Contract Location: Newham, England
Start: ASAP
Salary / Rate: £22 - £23 per hour
Posted: 2023-05-31 10:47:53
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Job Title: Rent Recovery Support Officer Contract: 3 months temp ongoing Hours: 36 Location: RedbridgePurpose of the Role I am representing a client based in Sutton, who are looking for a highly motivated and detail-oriented Rent Recovery Support Officer, who will be responsible for assisting with the recovery of outstanding rent arrears and providing support to tenants in managing their rent payments.
Your primary goal will be to ensure the timely collection of rent and minimize the financial impact on the organization.Main Responsibilities
Rent Recovery: Assist in the recovery of outstanding rent arrears by proactively contacting tenants through phone calls, emails, and written correspondence.
Tenant Support: Provide support and guidance to tenants who are experiencing difficulties in paying rent, helping them understand their options and find suitable solutions.
Financial Assessments: Conduct financial assessments of tenants to determine their ability to pay rent and identify any financial support they may be eligible for.
Payment Plans: Negotiate and set up affordable repayment plans with tenants, ensuring that terms and conditions are understood and adhered to.
Arrears Monitoring: Monitor rent accounts regularly to identify arrears trends, update records, and escalate cases requiring further action to the Rent Recovery Manager.
Liaison and Collaboration: Collaborate with internal stakeholders such as the Housing Management team, Finance department, and external partners like debt advice agencies to provide comprehensive support to tenants.
Legal Procedures: Assist with the preparation of legal documents, including court forms, possession notices, and attendance at court hearings when necessary.
Requirements
Previous experience in a similar rent recovery or debt collection role is highly desirable.
Experience working in a housing association, local authority, or a similar housing environment is preferred.
Strong negotiation and communication skills to effectively engage with tenants and establish rapport.
Excellent problem-solving abilities with a proactive approach to resolving rent arrears issues.
Knowledge of relevant legislation and procedures related to rent collection and recovery.
Proficient in using computer systems and software for data entry, analysis, and reporting.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Contract Location: Redbridge, England
Salary / Rate: £17 - £18 per hour
Posted: 2023-05-31 09:19:12
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Job Title: Neighbourhood Housing Officer Hours: 37 Type: Temp ongoing Location: AshfordPurpose of the Role I am representing a client based in Ashford, who are looking for someone to provide a multi-disciplinary function comprising of rent management with arrears and a neighbourhood-based service to tenants and residents of the borough.
You will be working closely with the income management team.Job Purpose:
Ensure the Council is maximising its income by progressing rent accounts and working with tenants to ensure rent is paid and work towards income targets to ensure as much income is collected as possible
Conduct periodic estate inspections across the borough and report defects with appropriate agencies/departments
Report and investigate issues of fly tipping and work in conjunction with Environmental Services
Investigate and tackle anti-social behaviour that is reported by residents, tenants, or other partnership agencies such as the Police and social care
Conduct welfare checks on vulnerable tenants to ensure they are being appropriately safeguarded and where necessary make referrals to agencies
Prepare possession cases for anti-social behaviour, rent arrears and other breaches of tenancy in preparation of court action, and attend court to represent the Council where required
Requirements
Experience in Housing Management, particularly rent and income management either at a Local Authority or Housing Association
Knowledge of Universal Credit and Housing Benefit and experience in preparation for possession claims in court
Assistance in gaining access for gas safety inspections
Be able to demonstrate a good understanding of Housing related legislation including Anti-social behaviour, Crime and Disorder Act, Housing Acts
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Contract Location: Ashford, England
Salary / Rate: £16 - £17 per hour
Posted: 2023-05-30 17:09:28
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Property Manager - Rochester.
Contract for 3 months initially with a strong possibility of extension , also there is a possibility of Temp 2 Perm.
The Service ( New Development ) - The service has 420 properties , with the majority of the new occupants are young professionals.What will you be responsible for:
* Monthly Property Inspections
*Daily Walkabouts- Picking Up on any issues
*Raise Repairs
*Chase Contractors
*Monitoring Cleaning Team
*General Administration
*Dealing with Resident Service ChargeInterviews to be help later this week.Interested ? Please apply to this advert.
adam.benouaich@servicecare.org.uk.
....Read more...
Type: Contract Location: Rochester, England
Start: ASAP
Salary / Rate: Up to £0.00 per annum
Posted: 2023-05-30 13:09:29
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Scheme Manager Daventry, NN11 Retirement Housing Full Time - 36 hours Permanent £26,056 One of the UKs largest housing associations is recruiting for a Scheme Manager to provide a housing management service for one of their extra care, retirement living supported housing services in Daventry, on a permanent basis..The Service This Scheme Manager vacancy is based within a supported housing service for the over 55s, with 35 individual flats.
This is an extra care service, so does have a care provision administered by a third party.The Role The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Engage actively with customers to promote independent living in a safe, secure, and vibrant environment.
Offer high-quality housing services that meet the support needs of older adults, including mental health, mild learning disabilities, and physical disabilities.
Maintain professionalism and strong boundaries with customers at all times.
Supervision and regular appraisal of job performance, including jointly identifying training needs with line manager.
Represent the business and build strong relationships with internal and external stakeholders.
Maintain accurate records in compliance with relevant legislation, including GDPR.
Assess and manage conflicting demands effectively.
Monitor arrears and voids.
Develop and implement support plans and conduct risk assessments.
Demonstrate an understanding of safeguarding principles and appropriate escalation routes for high-risk matters.
Utilize local knowledge and networks to enhance service delivery.
Work within a multi-agency and legislative framework.
Understand key financial data and contribute to performance measurement.
The Candidate To be considered for this Scheme Manager role you will require the following skills and experience:
Previous Scheme Management Experience
Previous experience working with older people
Strong level of IT proficiency
Good knowledge of housing health and safety requirements
Knowledge of support planning, risk assessment, and housing management.
Due to the vulnerable nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is a permanent, Scheme Manager role, working 36 hours per week, Monday to Friday, offering a salary of £26,056 as well as additional benefits.Referral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Towcester, England
Start: 3/7/23
Salary / Rate: Up to £26056.00 per annum
Posted: 2023-05-26 13:09:41
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Scheme Manager Daventry, NN11 Retirement Housing Full Time - 36 hours Permanent £26,056 One of the UKs largest housing associations is recruiting for a Scheme Manager to provide a housing management service for one of their extra care, retirement living supported housing services in Daventry, on a permanent basis..The Service This Scheme Manager vacancy is based within a supported housing service for the over 55s, with 35 individual flats.
This is an extra care service, so does have a care provision administered by a third party.The Role The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Engage actively with customers to promote independent living in a safe, secure, and vibrant environment.
Offer high-quality housing services that meet the support needs of older adults, including mental health, mild learning disabilities, and physical disabilities.
Maintain professionalism and strong boundaries with customers at all times.
Supervision and regular appraisal of job performance, including jointly identifying training needs with line manager.
Represent the business and build strong relationships with internal and external stakeholders.
Maintain accurate records in compliance with relevant legislation, including GDPR.
Assess and manage conflicting demands effectively.
Monitor arrears and voids.
Develop and implement support plans and conduct risk assessments.
Demonstrate an understanding of safeguarding principles and appropriate escalation routes for high-risk matters.
Utilize local knowledge and networks to enhance service delivery.
Work within a multi-agency and legislative framework.
Understand key financial data and contribute to performance measurement.
The Candidate To be considered for this Scheme Manager role you will require the following skills and experience:
Previous Scheme Management Experience
Previous experience working with older people
Strong level of IT proficiency
Good knowledge of housing health and safety requirements
Knowledge of support planning, risk assessment, and housing management.
Due to the vulnerable nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is a permanent, Scheme Manager role, working 36 hours per week, Monday to Friday, offering a salary of £26,056 as well as additional benefits.Referral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Towcester, England
Start: 3/7/23
Salary / Rate: Up to £26056.00 per annum
Posted: 2023-05-26 13:09:00
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Scheme Manager Daventry, NN11 Retirement Housing Full Time - 36 hours Permanent £26,056 One of the UKs largest housing associations is recruiting for a Scheme Manager to provide a housing management service for one of their extra care, retirement living supported housing services in Daventry, on a permanent basis..The Service This Scheme Manager vacancy is based within a supported housing service for the over 55s, with 35 individual flats.
This is an extra care service, so does have a care provision administered by a third party.The Role The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Engage actively with customers to promote independent living in a safe, secure, and vibrant environment.
Offer high-quality housing services that meet the support needs of older adults, including mental health, mild learning disabilities, and physical disabilities.
Maintain professionalism and strong boundaries with customers at all times.
Supervision and regular appraisal of job performance, including jointly identifying training needs with line manager.
Represent the business and build strong relationships with internal and external stakeholders.
Maintain accurate records in compliance with relevant legislation, including GDPR.
Assess and manage conflicting demands effectively.
Monitor arrears and voids.
Develop and implement support plans and conduct risk assessments.
Demonstrate an understanding of safeguarding principles and appropriate escalation routes for high-risk matters.
Utilize local knowledge and networks to enhance service delivery.
Work within a multi-agency and legislative framework.
Understand key financial data and contribute to performance measurement.
The Candidate To be considered for this Scheme Manager role you will require the following skills and experience:
Previous Scheme Management Experience
Previous experience working with older people
Strong level of IT proficiency
Good knowledge of housing health and safety requirements
Knowledge of support planning, risk assessment, and housing management.
Due to the vulnerable nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is a permanent, Scheme Manager role, working 36 hours per week, Monday to Friday, offering a salary of £26,056 as well as additional benefits.Referral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Towcester, England
Start: 3/7/23
Salary / Rate: Up to £26056.00 per annum
Posted: 2023-05-26 13:08:09
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Scheme Manager Daventry, NN11 Retirement Housing Full Time - 36 hours Permanent £26,056 One of the UKs largest housing associations is recruiting for a Scheme Manager to provide a housing management service for one of their extra care, retirement living supported housing services in Daventry, on a permanent basis..The Service This Scheme Manager vacancy is based within a supported housing service for the over 55s, with 35 individual flats.
This is an extra care service, so does have a care provision administered by a third party.The Role The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Engage actively with customers to promote independent living in a safe, secure, and vibrant environment.
Offer high-quality housing services that meet the support needs of older adults, including mental health, mild learning disabilities, and physical disabilities.
Maintain professionalism and strong boundaries with customers at all times.
Supervision and regular appraisal of job performance, including jointly identifying training needs with line manager.
Represent the business and build strong relationships with internal and external stakeholders.
Maintain accurate records in compliance with relevant legislation, including GDPR.
Assess and manage conflicting demands effectively.
Monitor arrears and voids.
Develop and implement support plans and conduct risk assessments.
Demonstrate an understanding of safeguarding principles and appropriate escalation routes for high-risk matters.
Utilize local knowledge and networks to enhance service delivery.
Work within a multi-agency and legislative framework.
Understand key financial data and contribute to performance measurement.
The Candidate To be considered for this Scheme Manager role you will require the following skills and experience:
Previous Scheme Management Experience
Previous experience working with older people
Strong level of IT proficiency
Good knowledge of housing health and safety requirements
Knowledge of support planning, risk assessment, and housing management.
Due to the vulnerable nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is a permanent, Scheme Manager role, working 36 hours per week, Monday to Friday, offering a salary of £26,056 as well as additional benefits.Referral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Towcester, England
Start: 3/7/23
Salary / Rate: Up to £26056.00 per annum
Posted: 2023-05-26 12:59:04
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Job Title: Harm Reduction and ASB Manager Contract: Temp 6 months, extension possible Location: Cambridge, hybrid working available Hours: 37 DBS: EnhancedPurpose of the Role I am representing a client based in Cambridge, who are looking for someone to promote and progress the Council's response to dealing with ASB in the city.
You are expected to be the lead officer in resolving individual cases of ASB and respond to enquiries and reported complaints of ASB and serious neighbour nuisance and co-ordinate any investigations of the same.Main Responsibilities
To ensure that the Senior Community Safety Officer is kept regularly appraised of all the ASB cases allocated to you as lead officer.
To ensure that reported cases of ASB are followed up in consultation with key agencies and that progress is reported to the Streetlife Working Group and/or the Problem Solving Group (PSG).
To conduct interviews with members of the public in their homes or in other locations.
These will be done in liaison with the Police, City Homes and City RSLs and/or other key agencies as part of the evidence gathering process.
To prepare and maintain detailed records and case files for use in legal proceedings or other action.
To make requests to agencies over the disclosure of information in preparation for legal proceedings, such disclosures to be made in accordance with the County Information Sharing Protocol.
To prepare witness statements for use in legal proceedings.
To prepare prosecution files and, where necessary, to present cases in Court and/or give evidence in Court.
To ensure that any witnesses attending Court are provided with the necessary advice and support.
To attend and bring refer cases to the relevant PSG.
To attend the Tenancy Enforcement/ Tenants and Risk Panel Racial Harassment Panel where necessary and report on cases.
Requirements
Educated to degree level or equivalent
Social Housing or related experience
Experience of carrying out investigations relating to anti-social behaviour.
Experience of attending court
Background in problem resolution and enforcement processes.
Specific knowledge of Anti-Social Behaviour policy and procedures.
Knowledge of associated legislation (e.g., Housing/Police Reform Act 2002 etc.)
Ability to handle difficult situations on an individual and group level
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Contract Location: Cambridge, England
Salary / Rate: £22 - £23 per hour
Posted: 2023-05-26 11:05:34
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Job Title: Works Co-ordinator Locations: Haringey N17 ( Office based 5 days ) Contract Type: Ongoing Temp Work Pattern: 36 hours Start Date: ASAPWe are seeking a skilled Works Coordinator to join our dynamic Housing team.
As a Works Coordinator, you will play a crucial role in supporting the efficient scheduling of repairs work, ensuring the optimal utilisation of our mobile workforce resources.
You will provide exceptional administrative support within our repair operations, facilitating seamless coordination between subcontractors, workforce teams, and customers.Main tasks and duties:
Adhere to all regulatory guidelines, including financial and audit regulations, to ensure compliance in the ordering and processing of repairs.
Take full responsibility for the efficient administration of the mobile workforce scheduling system.
Collaborate effectively with residents and operatives to schedule and attend to repairs promptly, ensuring timely completion.
Maintain accurate records and generate reports using various digital systems related to work areas.
Prepare reports as required, utilising Microsoft suite of applications.
Facilitate effective communication between operatives and residents, providing updates on work progress and managing changes in scheduling.
Communicate any changes or updates directly with affected residents and operatives.
Liaise with supervisors/managers to address work quality, timeliness, and potential HR issues concerning the operatives.
Provide support to colleagues, customers, and the business, contributing to continuous improvement of operational effectiveness.
Operate professionally both as an individual and as a team member, promoting customer satisfaction and sharing ideas and feedback with managers.
Manage the activities of operatives to ensure they keep their appointments.
Undertake periodic supervision and provide continuity of service, assisting in the oversight, guidance, and training of other staff.
Demonstrate flexibility to meet the demands and staffing requirements of the repairs team.
Essential criteria and experience:
Experience working within a repairs and maintenance environment (essential).
Knowledge of local authority and/or social housing repairs operations (desirable).
Experience and knowledge of dynamic scheduling and/or system-generated appointment scheduling (essential).
Excellent communication and interpersonal skills, with empathy and understanding (essential).
Strong planning, organisational, and prioritisation abilities (essential).
Ability to seek, gather, and interpret information from various sources for informed decision-making (desirable).
Proven ability to build constructive relationships with individuals outside of the immediate team to achieve objectives (essential).
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Type: Contract Location: North London, England
Salary / Rate: Up to £17 per hour
Posted: 2023-05-26 10:31:45
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Job Title: Repairs Coordinator Locations: Northampton NN5 Contract Type: 6 Months Temp Work Pattern: 36 hours Start Date: ASAPWe are seeking a detail-oriented and proactive Repairs Coordinator to join our Property Maintenance and Compliance team.
As a Repairs Coordinator, you will play a pivotal role in supporting the operational teams by collating, analysing, and providing essential service information related to in-house and contractor performance.
You will assist in data management, performance monitoring, and coordination of complex works, contributing to the smooth operation of the responsive repairs department.Main tasks and duties:
Adhere to all regulatory guidelines, including financial and audit regulations, to ensure compliance in the ordering and processing of repairs.
Take full responsibility for the efficient administration of the mobile workforce scheduling system.
Collaborate effectively with residents and operatives to schedule and attend to repairs promptly, ensuring timely completion.
Coordinate management information for trade operative's one-to-one meetings and assist Team Leaders in booking these meetings.
Monitor and consolidate various data to maintain a tracker report, providing information to team leaders/senior trade operatives for necessary action.
Run data exception reports and address data integrity issues that could impact key performance indicators (KPIs).
Support the project team and line managers in reinforcing adherence to processes by trade operatives and scheduling officers, including evidence gathering and re-training.
Act as a point of contact for operatives when senior trade operatives or team leaders are unavailable, ensuring effective communication and assistance.
Coordinate materials issues directly with the materials contractor.
Organise induction and refresher training as required and assist in training and induction of new starters.
Support managers and team leaders in the investigation and management of disrepair and insurance claims, providing historical repair data, liaising with insurance teams and disrepair solicitors, and maintaining accurate records of claim progress and situations.
Foster robust working relationships with colleagues and contractors.
Proactively address instances of poor customer service or complaints handling within the team.
Essential criteria and experience:
Experience working within a repairs and maintenance environment (essential).
Knowledge of local authority and/or social housing repairs operations (desirable).
Experience and knowledge of dynamic scheduling and/or system-generated appointment scheduling (essential).
Excellent communication and interpersonal skills, with empathy and understanding (essential).
Strong planning, organisational, and prioritisation abilities (essential).
Ability to seek, gather, and interpret information from various sources for informed decision-making (desirable).
Proven ability to build constructive relationships with individuals outside of the immediate team to achieve objectives (essential).
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Type: Contract Location: Northampton, England
Salary / Rate: Up to £16 per hour
Posted: 2023-05-26 10:29:21
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Job Title: Workplace Solutions Coordinator Salary: £12.15 - £13.37 P/H Hours: 37 Hours Type: Temp ongoing Location: Eastleigh, SO50 6ADDeliver facilities services to corporate estate and premises used by the group, ensuring our workplaces support creating a great colleague working environment and comply with all legislative and regulatory requirements.Provide day to day proactive and reactive FM services for our workplace ecosystem including our owned and leased Abri sites, touchdown spaces (where applicable).
Support the implementation of modern ways of working, space planning & utilisation and new central service enabling our colleagues in how & where they work.Key duties and responsibilities -
Ensuring the legal compliance of the building including all H&S elements, the Incident Response Team, Fire Risk Assessments (FRA's).
Monitor the Workplace Solutions Helpdesk; actioning calls & requests; and updating the Helpdesk complying with SLAs to our colleagues, ensuring communications (individual, site or all company) are clear, simple and service focused.
Support execution of reactive Workplace Solutions activity and/or incident response.
Responsible for the provision of opening, closing and security of the buildings, including training of keyholders from wider departments and OOH incident coordination in relation to the corporate estate.
Responsible for a formal weekly building inspection to ensure proactive monitoring of the condition of our workplaces, create action/improvement plans and commissioning rectification work as necessary.
Day to day contractor management, ensuring all necessary H&S and Procurement requirements and inclusive of internal cleaners and caretakers as required (dependant on specific post and location).
Provide accurate office utilisation data for review.
Support Procurement processes, including preparation of specification and tender documents where required.
Maintain the stationery, office supplies, cleaning and kitchen stock levels.
Support the move to a paperless office identifying archiving and digitising processes for our colleagues.
Ensure the safety and wellbeing of people working within our commercial offices, premises working with our colleagues in Health & Safety and Asset Management to deliver consistently and collaboratively.
Carry out purchasing and invoicing processes in a timely and accurate manner, identify possible areas for savings and efficiency.
Understand and comply with Financial and Procurement regulations.
Candidate Requirements -
A flexible team player personality with excellent communication skills and the ability to present and challenge others based on evidence and best practise working in a rapidly changing environment.
Working knowledge of Microsoft Office packages including Outlook, Word & Excel IT and computer skills
Proactive works on own initiative, able to prioritise workload and work well under pressure often producing outputs to tight deadlines
First Aider and Fire Warden trained (Desirable but training can be given)
IOSH Managing Safely (Desirable but training can be given)
Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to David.jones@servicecare.org.uk ....Read more...
Type: Permanent Location: Eastleigh, England
Start: ASAP
Duration: Ongoing
Salary / Rate: £12.15 - £13.37 per hour
Posted: 2023-05-25 17:06:25
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Job Title: Housing Policy and Projects Officer Contract: 3 month temp ongoing Location: Charnwood Hours: 37Purpose of the Role I am representing a client based in Charnwood, who are seeking a dynamic housing professional to join our Housing Strategy Team on a short-term basis to provide additional support during this period of growth.
The role will support in the enablement of affordable housing supply in the Borough by maximising supply through new housing developments.The client has an agile working policy in place, therefore the hours worked are flexible whilst taking consideration of the needs of the business.
The position can be fully remote, with attendance at the occasional in-person meeting, hybrid working or in person.
Full time hours are preferred but would consider candidates who would prefer part time hours.Main Responsibilities
Responding to planning applications on the delivery of affordable housing to meet identified need, researching and writing the Council's procedure for First Homes and checking S106 agreements for accuracy on the expected affordable housing delivery
Undertake research and analysis of Housing legislation, good practice and current issues and develop Strategies, Policies and Plans across the Strategic and Private Sector Housing Service
Develop, facilitate, and deliver all aspects of the research process, including project management and delivery, designing research tools, fieldwork, data analysis and the interpretation of findings
Work in partnership with Service Managers to develop and implement efficient and effective Strategies, Policies, objectives, practices, and procedures
Support the Housing Strategy and Support Manager in the development of Service Strategies including consultation on and production of the Strategy documents, such as the Housing Strategy and the Housing Revenue Account Business Plan including authoring parts of the documents
Requirements
The ideal candidate will have experience of providing advice to developers and internal colleagues on the delivery mechanisms for affordable housing, ensuring that delivery is aligned with locally identified housing need
Experience of the planning system and assessment of housing demand is necessary for this role
Good literacy, analytical, and research skills and the ability to interpret housing data and national policy into local policies and strategies, as role will entail contributing to briefing reports, the Housing Strategy and other various housing policies due for renewal
Good working knowledge of equality, diversity, and inclusion and how the council shape their policies around individual need is required, as is an understanding of GDPR compliance is essential
Working knowledge of Home Connections and QL housing systems would be beneficial, as would project management experience to support them in the renewal of their systems and processes
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Contract Location: Charnwood, England
Salary / Rate: £24 - £25 per hour
Posted: 2023-05-25 09:46:44
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Job Title: Housing Options Backlog Contract: 3 month temp ongoing Location: Liverpool, remote working available Hours: 35Purpose of the Role I am representing a client based in Liverpool, who are looking for someone to support the reduction of backlog case work in the Housing Options Team.Main Responsibilities
Work with people in housing need and those who are potentially homeless to identify and address their housing and support needs.
To identify problems causing their potential homelessness and provide them with tailored advice and assistance to secure alternative settled accommodation and prevent their becoming homeless
Assisting with the placement and rapid move on of single clients and homeless families into settled accommodation
Assisting with the transfer of clients out of temporary accommodation into vacant hostel accommodation
Assess Private Sector Bond Scheme applications in line with Council policy and legislation and monitor their progress with reference to a customer's initial and ongoing eligibility for assistance
Monitor clients on a regular basis to ensure they are placing bids on Property Pool to secure accommodation
Identify the support needs of service users and make appropriate referrals to other Council teams and external agencies
Requirements
Substantial experience of interviewing and negotiation skills including direct experience of working to prevent homelessness
Experience of making detailed inquiries in connection with homelessness
Experience of homelessness and housing advice work
Knowledge of Landlord and Tenant, Immigration, Welfare Benefits, and relevant Social Services legislation
Ability to think creatively in finding solutions to preventing homelessness
Ability to negotiate and work assertively, yet in a sensitive manner, with those who are homeless to ensure that they achieve a realistic understanding of their situation and to discuss the options available to them
Ability to accurately record statements and findings
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk ....Read more...
Type: Contract Location: Liverpool, England
Salary / Rate: £29 - £30 per hour
Posted: 2023-05-25 08:39:29
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Position: Temporary Income Officer Location: Cambridge Are you a highly motivated and detail-oriented individual looking for a challenging role that allows you to make a positive impact? Look no further! We have an exciting opportunity for a Temporary Income Officer based in the vibrant city of Cambridge.
Company Overview: We are a leading organization dedicated to providing exceptional housing services to communities across the region.
With a strong commitment to delivering high-quality accommodation and support, we strive to create thriving communities where individuals can thrive and succeed.
Job Description: As a Temporary Income Officer, you will play a crucial role in ensuring the smooth operation of our income management processes.
Your primary responsibility will be to assist with the collection and administration of rent and other payments, while maintaining positive relationships with tenants and resolving any queries or issues promptly.
Responsibilities:
Manage the accurate and timely processing of rental payments, service charges, and other income streams.
Monitor arrears and proactively engage with tenants to recover outstanding payments.
Provide support and advice to tenants regarding their rent accounts, payment plans, and financial difficulties.
Conduct thorough investigations to identify and resolve discrepancies or inconsistencies in rent payments.
Collaborate with internal teams to ensure accurate recording and reporting of income data.
Prepare reports, correspondence, and financial statements as required.
Assist with the implementation of income-related policies and procedures.
Requirements:
Previous experience in income management, rent collection, or a related field.
Excellent numerical and analytical skills with a keen eye for detail.
Strong communication and interpersonal skills to build positive relationships with tenants.
Ability to work independently, prioritize tasks, and meet deadlines.
Proficient computer skills, including experience with financial systems and MS Office.
Knowledge of relevant legislation and regulations pertaining to income management (e.g., Housing Act) is desirable.
A proactive and customer-centric approach, with a commitment to delivering exceptional service.
Contract Details: This is a temporary contract position based in Cambridge, offering an excellent opportunity to gain valuable experience in the housing sector.
The duration of the contract is X months, with the possibility of extension based on performance and business needs.
Competitive compensation and benefits will be provided.
How to Apply: Please forward your CV asap.
....Read more...
Type: Contract Location: Cambridge, England
Start: ASAP
Duration: 3 Months
Salary / Rate: Up to £17 per hour
Posted: 2023-05-24 10:24:26
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Scheme Manager West Midlands (Kenilworth, CV8 & Coleshill, B46) Retirement Housing Full Time - 36 hours 3 months temp to perm £18 p/hOne of the UKs largest housing associations is recruiting for a Scheme Manager two cover two of their supported housing services for older people in Kenilworth and Coleshill.The Services This Scheme Manager vacancy covers two supported housing services for the over 55s, roughly 15 miles apart, in Kenilworth and Coleshill.
Both services have 40 flats and provide supported housing for independent living.The Role The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Daily welfare calls and checks on residents
Carry out alarm checks as required
Deliver an effective customer focused housing management and support service working with multi-agency partners
Conduct assessments of risk and need and provide personalised support to residents.
Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
Work closely with other agencies to ensure residents are able to access a full range of services and support.
Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments.
Undertaking checks as required.
Actively promote and encourage resident involvement and participation, in liaison with other teams as required.
Supporting residents to use online services where appropriate.
Assist the income management team in ensuring rental and service charge income is maximised and recovered.
The Candidate To be considered for this Scheme Manager role you will require the following skills and experience:
Previous Scheme Management Experience
Previous experience working with older people
Strong level of IT proficiency
Good knowledge of housing health and safety requirements
Driving license not essential, but beneficial
Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is a temporary, Scheme Manager role, working 36 hours per week across the two services.
Minimal travel will be required between sites, with flexibility to cover one service per day. This vacancy is covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.Referral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: Sutton Coldfield, England
Start: ASAP
Duration: 3 Months
Salary / Rate: £15 - £18 per hour
Posted: 2023-05-23 16:52:56
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Scheme Manager West Midlands (Kenilworth, CV8 & Coleshill, B46) Retirement Housing Full Time - 36 hours 3 months temp to perm £18 p/hOne of the UKs largest housing associations is recruiting for a Scheme Manager two cover two of their supported housing services for older people in Kenilworth and Coleshill.The Services This Scheme Manager vacancy covers two supported housing services for the over 55s, roughly 15 miles apart, in Kenilworth and Coleshill.
Both services have 40 flats and provide supported housing for independent living.The Role The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Daily welfare calls and checks on residents
Carry out alarm checks as required
Deliver an effective customer focused housing management and support service working with multi-agency partners
Conduct assessments of risk and need and provide personalised support to residents.
Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
Work closely with other agencies to ensure residents are able to access a full range of services and support.
Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments.
Undertaking checks as required.
Actively promote and encourage resident involvement and participation, in liaison with other teams as required.
Supporting residents to use online services where appropriate.
Assist the income management team in ensuring rental and service charge income is maximised and recovered.
The Candidate To be considered for this Scheme Manager role you will require the following skills and experience:
Previous Scheme Management Experience
Previous experience working with older people
Strong level of IT proficiency
Good knowledge of housing health and safety requirements
Driving license not essential, but beneficial
Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is a temporary, Scheme Manager role, working 36 hours per week across the two services.
Minimal travel will be required between sites, with flexibility to cover one service per day. This vacancy is covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.Referral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: Kenilworth, England
Start: ASAP
Duration: 3 Months
Salary / Rate: £15 - £18 per hour
Posted: 2023-05-23 16:51:49
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Scheme Manager
Birmingham, B23 Retirement Housing Part Time - 22 hours p/w 3 months temp to perm £18 p/hOne of the UKs largest housing associations is recruiting for a Scheme Manager for one of their retirement living services in Birmingham on a part time basis.The Services This Scheme Manager vacancy is based in a sheltered housing service for the over 55s in Bracknell.
This is an independent living service, with 40 flats.The Role The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
Daily welfare calls and checks on residents
Carry out alarm checks as required
Deliver an effective customer focused housing management and support service working with multi-agency partners
Conduct assessments of risk and need and provide personalised support to residents.
Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
Work closely with other agencies to ensure residents are able to access a full range of services and support.
Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments.
Undertaking checks as required.
Actively promote and encourage resident involvement and participation, in liaison with other teams as required.
Supporting residents to use online services where appropriate.
Assist the income management team in ensuring rental and service charge income is maximised and recovered.
The Candidate To be considered for this Scheme Manager role you will require the following skills and experience:
Previous Scheme Management Experience
Previous experience working with older people
Strong level of IT proficiency
Good knowledge of housing health and safety requirements
Driving license not essential, but beneficial
Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role.
If you have an existing DBS on the update service, this will be beneficial to your application.The Package This is a temporary, Scheme Manager role, working 21.75 hours per week.
These hours will be across Monday, Wednesday and Friday, ideally, though this is flexible. This vacancy is covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.Referral Bonus If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Manager role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Contract Location: Birmingham, England
Start: ASAP
Duration: 3 months
Salary / Rate: £15 - £18 per hour
Posted: 2023-05-23 15:51:53
