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Scheme Assistant Sevenoaks 21 hours per week Permanent £13,908 pro rata salaryOne of the largest Housing Associations in Kent is recruiting for a Scheme Assistant to support the Scheme Manager of an Extra Care supported housing service in Sevenoaks.The Service This Scheme Assistant role is based within a 48-unit extra care service for the over 55s in Hawkhurst, Kent.The Role As a Scheme Assistant you will support the Scheme Manager to deliver a high quality housing management service to tenants in an Extra Care Scheme.
This will include the following tasks and responsibilities:
Develop and maintain a varied activities programme and encourage tenants to support their own activities.
Provide a settling in service for new tenants to introduce all aspects of the scheme and services available.
Comply with health and Safety policies and procedures and fire checks for the scheme.
Collaborate with West Kent resident involvement team to maximise the opportunity for our tenants to achieve their aspirations.
Deliver an excellent level of service to customers ensuring that their needs are met.
Contribute to the achievement of the Key Performance Indicators (KPIs) for the scheme.
Report any safeguarding concerns to your line manager.
The Candidate To be considered for this Scheme Assistant role, you will require previous experience of working within a supported housing sevice, as well as the following skills and experience:
The desire to make a positive difference for our older tenants living in Extra Care.
Able to use Microsoft office packages.
Confident using new or bespoke ICT systems and databases.
Ability to tailor your written and verbal communication to suit individual needs.
Demonstrate ability to analyse and prioritise workload and be able to work under pressure.
Ability to build relationships and gain trust while maintaining professional boundaries.
Ability to make confident decisions in any situation using sound judgement.
Highly motivated and able to work on own initiative.
Able to solve problems and offer practical solutions in a reasonable timescale.
Ability to contribute to the achievement of team goals
Commitment to applying equality and diversity to customer service.
Experience of delivering a service to a required standard.
Willingness to research and learn about services for older persons.
Physically able to respond quickly to emergencies anywhere on the scheme site, and able to comfortably use stairs.
Due to the nature of clients you will be supporting in this role, you will require an enhanced DBS.The Package This is a part time Scheme Assistant role, working 21 hours per week on the below working patter
2pm - 6pm Tuesday to Friday
8am - 1pm Saturday
The FTE salary for this role is £24,506 but the pro rata salary for this position is £13,908, along with an excellent benefits package.Referral Bonus If this Scheme Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Assistant role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Sevenoaks, England
Start: ASAP
Salary / Rate: Up to £14465 per annum
Posted: 2024-07-25 10:51:32
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Scheme Manager West Kilburn, W10 Extra Care Service Permanent 21 Hours Per Week One of the largest housing associations in the UK is recruiting for an experienced Scheme Manager to manage one of their services in West London on a permanent, part time basis.THE SERVICE This Scheme Manager post is based in a ten unit supported housing service in West Kilburn, W10.
The scheme is purpose built for residents with a physical disability, under the age of 60.
All care and support is provided by a third party.THE ROLE As a Scheme Manager, you will be responsible for the overall management and maintenance of the properties within the Extra Care Service.
Key responsibilities include:
Carrying out regular building inspections, identifying maintenance needs, and reporting repairs.
Maintaining high standards of cleanliness, safety, and security through regular checks and accurate record-keeping.
Directing service contractors to ensure efficient and cost-effective services for residents.
Acting as a key holder, supervising access to the building as needed.
Assisting the Housing Team with property viewings and sign-ups.
Helping tenants understand housing management policies and reporting procedures.
Monitoring residents' safety and wellbeing, referring them to support services when necessary.
Reporting any safeguarding concerns following the correct procedures.
THE CANDIDATE We are looking for a candidate with previous experience in a similar role.
The ideal candidate will possess:
Experience in a customer-facing role.
Knowledge of building maintenance and health and safety requirements.
Basic understanding of welfare and housing benefits.
Strong computer literacy, including proficiency in Word, Excel, and Outlook.
Excellent communication and interpersonal skills.
Experience working with vulnerable people and community groups.
THE CONTRACT
21 Hours Per Week, 10-2, Monday to Friday (some flexibility)
Permanent
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772208966 to discuss the role in more detail. If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Permanent Location: West End, England
Start: ASAP
Salary / Rate: Up to £17491.00 per annum
Posted: 2024-07-25 10:32:10
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Relief Scheme Manager Extra Care Service Kent (Dover, Ramsgate, Dartford, Tenterden and Hawkhurst) Permanent 18 Hours P/W £15,479 One of Kent's most prominent housing associations is recruiting for a Relief Scheme Manager to provide housing management cover within their Extra Care services across Kent.The Services This Extra Care Relief Scheme Manager vacancy covers five Extra Care housing schemes for the over 55s across Kent, in the following locations; Dover, Ramsgate, Dartford, Tenterden and Hawkhurst.The Role The focus of this Extra Care Relief Scheme Manager role is to step in during periods of absence or annual leave to provide cover for colleagues at five extra care schemes across Kent and provide a housing management service (no care) You will support tenants to maintain their tenancies by assisting with anti-social behaviour issues, queries about repairs or renting, and helping new tenants settle in and ensure the health & safety compliance within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe. This will include the following tasks and responsibilities:
Effectively manage all aspects of housing related services to provide a high quality housing management service to tenants.
Monitor and action low level rent arrears cases
Build positive working relationships with the care providers, cleaning, catering and facilities management contractors
Develop and maintain a varied activities programme which links in with the local community and encourage tenants to support their own activities.
Implement any required health and Safety and fire checks for the scheme.
Deliver an excellent level of service to customers ensuring that their needs are met.
Ensure safeguarding concerns are dealt with
The Candidate To be considered for this Extra Care Relief Scheme Manager role, you will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living, and well-being. You need to be a great communicator, and able to form relationships with a wide range of people. You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role effectively prioritising and managing your time, including being able to regularly travel between sites, which will be a daily expectation. The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.The Contract This is a part time Extra Care Relief Scheme Manager role, working 18 hours per week.
This will mostly be between 9:00 and 18:00 Monday to Friday, but there will also be some cover required on Saturday Mornings.
The rota will be planned a week in advance, so full flexibility is required.
There is also potential for some overtime.
The salary on offer for this post is £15,479 per annum pro rata (£31,819 full time equivalent)How to Apply To apply for this Extra Care Relief Scheme Manager role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Permanent Location: Cranbrook, England
Start: ASAP
Salary / Rate: Up to £15479.00 per annum
Posted: 2024-07-22 11:03:26
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Relief Scheme Manager Extra Care Service Kent (Dover, Ramsgate, Dartford, Tenterden and Hawkhurst) Permanent 18 Hours P/W £15,479 One of Kent's most prominent housing associations is recruiting for a Relief Scheme Manager to provide housing management cover within their Extra Care services across Kent.The Services This Extra Care Relief Scheme Manager vacancy covers five Extra Care housing schemes for the over 55s across Kent, in the following locations; Dover, Ramsgate, Dartford, Tenterden and Hawkhurst.The Role The focus of this Extra Care Relief Scheme Manager role is to step in during periods of absence or annual leave to provide cover for colleagues at five extra care schemes across Kent and provide a housing management service (no care) You will support tenants to maintain their tenancies by assisting with anti-social behaviour issues, queries about repairs or renting, and helping new tenants settle in and ensure the health & safety compliance within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe. This will include the following tasks and responsibilities:
Effectively manage all aspects of housing related services to provide a high quality housing management service to tenants.
Monitor and action low level rent arrears cases
Build positive working relationships with the care providers, cleaning, catering and facilities management contractors
Develop and maintain a varied activities programme which links in with the local community and encourage tenants to support their own activities.
Implement any required health and Safety and fire checks for the scheme.
Deliver an excellent level of service to customers ensuring that their needs are met.
Ensure safeguarding concerns are dealt with
The Candidate To be considered for this Extra Care Relief Scheme Manager role, you will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living, and well-being. You need to be a great communicator, and able to form relationships with a wide range of people. You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role effectively prioritising and managing your time, including being able to regularly travel between sites, which will be a daily expectation. The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.The Contract This is a part time Extra Care Relief Scheme Manager role, working 18 hours per week.
This will mostly be between 9:00 and 18:00 Monday to Friday, but there will also be some cover required on Saturday Mornings.
The rota will be planned a week in advance, so full flexibility is required.
There is also potential for some overtime.
The salary on offer for this post is £15,479 per annum pro rata (£31,819 full time equivalent)How to Apply To apply for this Extra Care Relief Scheme Manager role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Permanent Location: Tenterden, England
Start: ASAP
Salary / Rate: Up to £15479.00 per annum
Posted: 2024-07-22 11:02:50
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Relief Scheme Manager Extra Care Service Kent (Dover, Ramsgate, Dartford, Tenterden and Hawkhurst) Permanent 18 Hours P/W £15,479 One of Kent's most prominent housing associations is recruiting for a Relief Scheme Manager to provide housing management cover within their Extra Care services across Kent.The Services This Extra Care Relief Scheme Manager vacancy covers five Extra Care housing schemes for the over 55s across Kent, in the following locations; Dover, Ramsgate, Dartford, Tenterden and Hawkhurst.The Role The focus of this Extra Care Relief Scheme Manager role is to step in during periods of absence or annual leave to provide cover for colleagues at five extra care schemes across Kent and provide a housing management service (no care) You will support tenants to maintain their tenancies by assisting with anti-social behaviour issues, queries about repairs or renting, and helping new tenants settle in and ensure the health & safety compliance within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe. This will include the following tasks and responsibilities:
Effectively manage all aspects of housing related services to provide a high quality housing management service to tenants.
Monitor and action low level rent arrears cases
Build positive working relationships with the care providers, cleaning, catering and facilities management contractors
Develop and maintain a varied activities programme which links in with the local community and encourage tenants to support their own activities.
Implement any required health and Safety and fire checks for the scheme.
Deliver an excellent level of service to customers ensuring that their needs are met.
Ensure safeguarding concerns are dealt with
The Candidate To be considered for this Extra Care Relief Scheme Manager role, you will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living, and well-being. You need to be a great communicator, and able to form relationships with a wide range of people. You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role effectively prioritising and managing your time, including being able to regularly travel between sites, which will be a daily expectation. The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.The Contract This is a part time Extra Care Relief Scheme Manager role, working 18 hours per week.
This will mostly be between 9:00 and 18:00 Monday to Friday, but there will also be some cover required on Saturday Mornings.
The rota will be planned a week in advance, so full flexibility is required.
There is also potential for some overtime.
The salary on offer for this post is £15,479 per annum pro rata (£31,819 full time equivalent)How to Apply To apply for this Extra Care Relief Scheme Manager role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Permanent Location: Dartford, England
Start: ASAP
Salary / Rate: Up to £15479.00 per annum
Posted: 2024-07-22 11:02:50
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Relief Scheme Manager Extra Care Service Kent (Dover, Ramsgate, Dartford, Tenterden and Hawkhurst) Permanent 18 Hours P/W £15,479 One of Kent's most prominent housing associations is recruiting for a Relief Scheme Manager to provide housing management cover within their Extra Care services across Kent.The Services This Extra Care Relief Scheme Manager vacancy covers five Extra Care housing schemes for the over 55s across Kent, in the following locations; Dover, Ramsgate, Dartford, Tenterden and Hawkhurst.The Role The focus of this Extra Care Relief Scheme Manager role is to step in during periods of absence or annual leave to provide cover for colleagues at five extra care schemes across Kent and provide a housing management service (no care) You will support tenants to maintain their tenancies by assisting with anti-social behaviour issues, queries about repairs or renting, and helping new tenants settle in and ensure the health & safety compliance within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe. This will include the following tasks and responsibilities:
Effectively manage all aspects of housing related services to provide a high quality housing management service to tenants.
Monitor and action low level rent arrears cases
Build positive working relationships with the care providers, cleaning, catering and facilities management contractors
Develop and maintain a varied activities programme which links in with the local community and encourage tenants to support their own activities.
Implement any required health and Safety and fire checks for the scheme.
Deliver an excellent level of service to customers ensuring that their needs are met.
Ensure safeguarding concerns are dealt with
The Candidate To be considered for this Extra Care Relief Scheme Manager role, you will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living, and well-being. You need to be a great communicator, and able to form relationships with a wide range of people. You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role effectively prioritising and managing your time, including being able to regularly travel between sites, which will be a daily expectation. The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.The Contract This is a part time Extra Care Relief Scheme Manager role, working 18 hours per week.
This will mostly be between 9:00 and 18:00 Monday to Friday, but there will also be some cover required on Saturday Mornings.
The rota will be planned a week in advance, so full flexibility is required.
There is also potential for some overtime.
The salary on offer for this post is £15,479 per annum pro rata (£31,819 full time equivalent)How to Apply To apply for this Extra Care Relief Scheme Manager role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Permanent Location: Ramsgate, England
Start: ASAP
Salary / Rate: Up to £15479.00 per annum
Posted: 2024-07-22 11:01:14
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Relief Scheme Manager Extra Care Service Kent (Dover, Ramsgate, Dartford, Tenterden and Hawkhurst) Permanent 18 Hours P/W £15,479 One of Kent's most prominent housing associations is recruiting for a Relief Scheme Manager to provide housing management cover within their Extra Care services across Kent.The Services This Extra Care Relief Scheme Manager vacancy covers five Extra Care housing schemes for the over 55s across Kent, in the following locations; Dover, Ramsgate, Dartford, Tenterden and Hawkhurst.The Role The focus of this Extra Care Relief Scheme Manager role is to step in during periods of absence or annual leave to provide cover for colleagues at five extra care schemes across Kent and provide a housing management service (no care) You will support tenants to maintain their tenancies by assisting with anti-social behaviour issues, queries about repairs or renting, and helping new tenants settle in and ensure the health & safety compliance within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe. This will include the following tasks and responsibilities:
Effectively manage all aspects of housing related services to provide a high quality housing management service to tenants.
Monitor and action low level rent arrears cases
Build positive working relationships with the care providers, cleaning, catering and facilities management contractors
Develop and maintain a varied activities programme which links in with the local community and encourage tenants to support their own activities.
Implement any required health and Safety and fire checks for the scheme.
Deliver an excellent level of service to customers ensuring that their needs are met.
Ensure safeguarding concerns are dealt with
The Candidate To be considered for this Extra Care Relief Scheme Manager role, you will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living, and well-being. You need to be a great communicator, and able to form relationships with a wide range of people. You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role effectively prioritising and managing your time, including being able to regularly travel between sites, which will be a daily expectation. The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.The Contract This is a part time Extra Care Relief Scheme Manager role, working 18 hours per week.
This will mostly be between 9:00 and 18:00 Monday to Friday, but there will also be some cover required on Saturday Mornings.
The rota will be planned a week in advance, so full flexibility is required.
There is also potential for some overtime.
The salary on offer for this post is £15,479 per annum pro rata (£31,819 full time equivalent)How to Apply To apply for this Extra Care Relief Scheme Manager role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Permanent Location: Dover, England
Start: ASAP
Salary / Rate: Up to £15479.00 per annum
Posted: 2024-07-22 11:00:31
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Site Support Administrator Stockport New Homes 3 months, potential temp to perm 35 hours per weekWe are seeking a dedicated Site Support Administrator to support new residents moving into homes in the Stockport area.
This role involves ensuring a smooth move-in process and maintaining high standards of customer service.THE ROLE As a Site Support Administrator, your key responsibility will be to support the move-in process of residents into new homes in Stockport.
Your tasks will include:
Assisting residents with the move-in process, including taking them to the property, showing them around, signing documentation and tenancy documents.
Handling the handover of keys.
Conducting property walkarounds.
Logging and reporting repairs and required fixes.
Checking the inventory of new homes before move-in.
Providing excellent customer service.
Ensuring all administrative tasks are completed efficiently.
THE CANDIDATE The ideal candidate will have previous experience in a similar role, such as estate agency or lettings, and possess strong customer service skills.
We are looking for someone who is proactive, switched on, and has strong administrative skills.
Additional requirements include:
Strong customer service skills.
Experience in estate agency or lettings.
Good administrative skills.
Proactive and detail-oriented.
Ability to handle multiple tasks efficiently.
Basic DBS check.
THE CONTRACT
35 hours per week, Monday to Friday.
Initial contract of 3 months with the potential to become permanent.
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772208966 to discuss the role in more detail.
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: Stockport, England
Start: ASAP
Duration: 3 months
Salary / Rate: £11.50 - £12.50 per hour
Posted: 2024-07-22 09:32:56
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Immigration Support Worker - Slough 3 months, potential temp to perm 37 hours per week We are seeking a dedicated and compassionate Immigration Support Worker to join our Rough Sleeping team in Slough.THE ROLE As an Immigration Support Worker, your main responsibility will be to support EEA nationals with EUSS applications and signpost clients from the rest of the world to the appropriate services.
Your day-to-day tasks will include:
Managing a caseload of approximately 40 cases.
Providing support from our main office (Mallards), our second hostel (Victoria St), or our third hostel (Herschel St).
Covering support required for residents and maintaining the buildings.
Reporting and addressing any incidents or issues.
Participating in outreach sessions with a rough sleeper officer, up to once a week.
Building and maintaining relationships with partner agencies, including ASC, Police, and Turning Point.
Supporting clients to attend their immigration appointments.
Working flexible hours and responding to the service's needs.
Collaborating closely with the Rough Sleeping team and partner agencies to provide holistic care for clients.
Developing and maintaining individualized support plans for clients.
Monitoring client progress and adapting support strategies as necessary.
THE CANDIDATE The ideal candidate will have at least 2 years' experience in the legal sector or a similar field, with a focus on immigration.
You must be OISC Level 1 qualified and registered.
Additional experience required includes:
Providing support to individuals experiencing homelessness and immigrants with complex needs.
Knowledge of immigration laws and processes, including those related to asylum, visas, and refugee status.
Strong communication and interpersonal skills, with cultural sensitivity and empathy.
Ability to work independently and as part of a team.
Excellent organizational and time management skills.
THE CONTRACT
37 hours per week, Monday to Friday.
3 months, potential temp to perm.
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: Slough, England
Start: ASAP
Duration: 3 months
Salary / Rate: £15 - £17.50 per hour
Posted: 2024-07-18 14:31:05
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Job Advertisement: Housing Support WorkerLocation: 16-17 Devonshire Sq, London EC2M 4SQ Nearest Train Station: Liverpool Street DBS Level: Enhanced Adult DBS Working Hours: Monday - Friday, 10 am - 6 pm (35 hours per week with 5 hours unpaid lunch) Car Driver Needed: No Own Vehicle Needed: No Valid Business Insurance Required: NoThe role involves supporting rough sleepers who have been housed in their own self-contained flats.Key Responsibilities: Housing Management: Oversee and manage housing arrangements for rough sleepers. Support Services: Provide support related to benefits, mental health, and drug and alcohol issues. Tenant Meetings: Meet with tenants three days a week (Wednesday to Friday) for case management. Office Work: Spend two days a week (Monday and Tuesday) in the office. Lone Working: Independently manage a caseload of 15 tenants.Main Duties: Conduct housing management tasks to ensure tenants' accommodation is well-maintained and suitable for their needs. Provide tailored support to tenants, addressing issues related to benefits, mental health, and substance abuse. Maintain regular contact with tenants, conducting meetings and follow-ups to assess and support their progress. Complete necessary documentation and reporting as required by the role.Qualifications and Skills: Experience: Previous experience in housing management and support for vulnerable populations is preferred. Knowledge: Understanding of benefits systems, mental health challenges, and drug and alcohol issues. Skills: Strong organizational and communication skills, ability to work independently and manage a caseload effectively.Additional Information: Lone Working: This role involves significant lone working; thus, the ability to work autonomously is essential. Supportive Environment: Work in a supportive environment with a dedicated team focused on making a positive impact. Application Process: Job Advertisement: Housing Support WorkerLocation: 16-17 Devonshire Sq, London EC2M 4SQ Nearest Train Station: Liverpool Street DBS Level: Enhanced Adult DBS Working Hours: Monday - Friday, 10 am - 6 pm (35 hours per week with 5 hours unpaid lunch) Car Driver Needed: No Own Vehicle Needed: No Valid Business Insurance Required: NoThe role involves supporting rough sleepers who have been housed in their own self-contained flats.Key Responsibilities: Housing Management: Oversee and manage housing arrangements for rough sleepers. Support Services: Provide support related to benefits, mental health, and drug and alcohol issues. Tenant Meetings: Meet with tenants three days a week (Wednesday to Friday) for case management. Office Work: Spend two days a week (Monday and Tuesday) in the office. Lone Working: Independently manage a caseload of 15 tenants.Main Duties: Conduct housing management tasks to ensure tenants' accommodation is well-maintained and suitable for their needs. Provide tailored support to tenants, addressing issues related to benefits, mental health, and substance abuse. Maintain regular contact with tenants, conducting meetings and follow-ups to assess and support their progress. Complete necessary documentation and reporting as required by the role.Qualifications and Skills: Experience: Previous experience in housing management and support for vulnerable populations is preferred. Knowledge: Understanding of benefits systems, mental health challenges, and drug and alcohol issues. Skills: Strong organizational and communication skills, ability to work independently and manage a caseload effectively.Additional Information: Lone Working: This role involves significant lone working; thus, the ability to work autonomously is essential. Supportive Environment: Work in a supportive environment with a dedicated team focused on making a positive impact. Application Process: ....Read more...
Type: Contract Location: City of London, England
Salary / Rate: Up to £19 per hour
Posted: 2024-07-18 12:00:23
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Housing Benefit Assessment Officer - Haringey 3 Months, 35 hours per week We are recruiting for a Housing Benefit Assessment Officer for a London Borough Authority in Haringey.
This role requires a minimum of 2 years of experience in all HB assessments, including New Claims, Atlas, VEPs, HBAA, and change of circumstances, with good knowledge of iWorld and Information@work systems.
THE ROLE To accurately, efficiently, and courteously assess entitlement for Housing Benefit, Council Tax Support, and discretionary funds.
Key responsibilities include:
Assessing applications and evidence for accuracy and calculating entitlement.
Processing change of circumstances quickly and accurately.
Undertaking reviews of entitlement using all relevant sources.
Determining overpaid amounts and initiating recovery actions.
Advising on applications for discretionary funds.
Managing workload and ensuring accurate data input.
Notifying claimants of determinations with clear advice and guidance.
Identifying and referring potential fraud cases.
Liaising with internal and external stakeholders.
Advising residents on welfare benefits and participating in take-up campaigns.
THE CANDIDATE The ideal candidate will have previous experience in a similar role, with the following additional experience required:
Experience of assessing claims for Housing Benefit and Council Tax Support.
Practical working knowledge of relevant regulations.
Experience using an electronic document management system.
Excellent communication skills for explaining complex decisions.
Ability to work independently and as part of a team in a high-volume, pressurized environment.
THE CONTRACT
35 hours per week, Monday to Friday
3 months, potential temp to perm
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate ....Read more...
Type: Permanent Location: North London, England
Start: ASAP
Duration: 3 months
Salary / Rate: £20 - £25 per hour
Posted: 2024-07-18 10:44:53
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We are transforming our homelessness service to improve prevention, reduce temporary accommodation, and end street homelessness.
Our new Housing Advisory Service is committed to delivering sustainable housing outcomes for Enfield residents through innovative services, including data-driven early intervention, community outreach, specialist practice teams, and a street homelessness service.
We are seeking proactive, outcome-focused individuals to join our Street Homelessness Service.
Our ambitious goal: to end rough sleeping in Enfield.
Outreach Team Manager An exciting opportunity has arisen to join the London Borough of Enfield Street Homeless Team as an Outreach Team Manager.
THE ROLE Lead and manage a team dedicated to ending rough sleeping in Enfield.
Key responsibilities include:
Support officers in reducing rough sleeping in Enfield.
Engage with individuals who are homeless, with complex needs, and are street homeless or at risk of becoming street homeless.
Collaborate with internal and external agencies to provide comprehensive support.
Develop performance targets and quality control measures for the team, ensuring they are met.
Set clear objectives, hold individual supervisions regularly, and ensure good communication through team meetings and briefings.
Additional Responsibilities:
Induct and plan the development of new and existing staff, ensuring PDRs are undertaken.
Manage the team workload to ensure adequate cover at all times.
Ensure the health and safety of team members, implementing office safety procedures and lone working policies.
Define and review staff roles to support project aims and objectives.
Operate the London Borough of Enfield's disciplinary and grievance procedures as needed.
THE CANDIDATE We are looking for a passionate individual with a "can do" attitude who is committed, resilient, empathetic, and skilled in working with and reporting data.
Key requirements include:
Experience in managing a small team.
Strong leadership and management skills.
Excellent communication and interpersonal abilities.
Proven ability to work with complex needs and vulnerable individuals.
Experience in collaborating with multiple agencies and stakeholders.
Additional Skills and Experience:
Passion for working with people and making a difference.
Ability to monitor CHAIN records, ensuring accurate contact and assessment records.
Maintain constructive working relationships within the council and with external groups.
Develop shift patterns that reflect rough sleeping patterns in Enfield.
Proactive promotion of service awareness within the community.
THE CONTRACT
35 hours per week, Monday to Friday
3 months, potential temp to perm
HOW TO APPLY To apply for this Temporary Accommodation Management Officer role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208 966 to To apply for this Temporary Accommodation Management Officer role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: Enfield, England
Start: ASAP
Duration: 3 Months
Salary / Rate: £25 - £30 per hour
Posted: 2024-07-18 10:36:37
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Job Advertisement: Intensive Housing Management - NW London Area (Part-Time)Position: Intensive Housing Management (Part-Time, 21 Hours/Week) Location: NW London Area Hours: 21 hours per week with flexible working times Salary: Approximately £29,986 pro rata (Exact salary TBC) Requirements: Enhanced DBSJob Description: We are seeking a dedicated and proactive individual for the role of Intensive Housing Management in the NW London area.
This part-time role involves managing a housing scheme for older people who are able to live independently but have carers coming in and out.
The majority of the work will be carried out independently.Key Responsibilities:
Building Maintenance:
Ensure the building is well-maintained and in good condition.
Conduct regular safety checks and fire risk assessments.
Resident Support:
Log residents and visitors in and out of the building.
Coordinate with carers and support staff to ensure residents' needs are met.
Repairs and Maintenance:
Book repairs and ensure that maintenance work is carried out promptly and effectively.
Health and Safety:
Maintain a safe environment for residents by adhering to health and safety regulations.
Qualifications and Experience:
Enhanced DBS: Essential for this role to ensure the safety and well-being of residents.
Experience: Previous experience in housing management or a related field is preferred.
Skills: Strong organizational skills, ability to work independently, and excellent communication skills.
Additional Information:
Lone Working: The majority of the work will be carried out independently, so the ability to work autonomously is crucial.
Flexibility: This role offers flexible working hours to accommodate different schedules.
Environment: You will be working in a supportive environment, ensuring the well-being of older residents who live independently.
Application Process: If you are passionate about housing management and supporting older individuals to live independently, we encourage you to apply.
Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position. Join us in making a positive impact on the lives of older residents by ensuring their housing scheme is well-managed and their living environment is safe and comfortable.
Apply today! ....Read more...
Type: Permanent Location: North West London, England
Salary / Rate: Up to £17491.00 per annum
Posted: 2024-07-17 12:03:20
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Scheme Assistant Sevenoaks 21 hours per week Permanent £13,908 pro rata salaryOne of the largest Housing Associations in Kent is recruiting for a Scheme Assistant to support the Scheme Manager of an Extra Care supported housing service in Sevenoaks.The Service This Scheme Assistant role is based within a 48-unit extra care service for the over 55s in Hawkhurst, Kent.The Role As a Scheme Assistant you will support the Scheme Manager to deliver a high quality housing management service to tenants in an Extra Care Scheme.
This will include the following tasks and responsibilities:
Develop and maintain a varied activities programme and encourage tenants to support their own activities.
Provide a settling in service for new tenants to introduce all aspects of the scheme and services available.
Comply with health and Safety policies and procedures and fire checks for the scheme.
Collaborate with West Kent resident involvement team to maximise the opportunity for our tenants to achieve their aspirations.
Deliver an excellent level of service to customers ensuring that their needs are met.
Contribute to the achievement of the Key Performance Indicators (KPIs) for the scheme.
Report any safeguarding concerns to your line manager.
The Candidate To be considered for this Scheme Assistant role, you will require previous experience of working within a supported housing sevice, as well as the following skills and experience:
The desire to make a positive difference for our older tenants living in Extra Care.
Able to use Microsoft office packages.
Confident using new or bespoke ICT systems and databases.
Ability to tailor your written and verbal communication to suit individual needs.
Demonstrate ability to analyse and prioritise workload and be able to work under pressure.
Ability to build relationships and gain trust while maintaining professional boundaries.
Ability to make confident decisions in any situation using sound judgement.
Highly motivated and able to work on own initiative.
Able to solve problems and offer practical solutions in a reasonable timescale.
Ability to contribute to the achievement of team goals
Commitment to applying equality and diversity to customer service.
Experience of delivering a service to a required standard.
Willingness to research and learn about services for older persons.
Physically able to respond quickly to emergencies anywhere on the scheme site, and able to comfortably use stairs.
Due to the nature of clients you will be supporting in this role, you will require an enhanced DBS.The Package This is a part time Scheme Assistant role, working 21 hours per week on the below working patter
2pm - 6pm Tuesday to Friday
8am - 1pm Saturday
The FTE salary for this role is £24,506 but the pro rata salary for this position is £13,908, along with an excellent benefits package.Referral Bonus If this Scheme Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Scheme Assistant role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Scheme Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Sevenoaks, England
Start: ASAP
Salary / Rate: Up to £13908.00 per annum
Posted: 2024-07-16 17:05:30
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Job title - Disrepair Administrator Location - Rossendale | Birchwood (Optional) Contract - Temp Ongoing Start Date: AsapOur client is looking for a Legal Disrepair Administrator to join their team on an initial 3-month period.
You will be responsibility for managing the organisations litigation files within the Disrepair Litigation Service.
Duties Include:
Establish all new claims on the data systems, ensuring complete responses and disclosure for all new claims within the required legislative timetable.
Assign disrepair claims and directly instruct internal colleagues, external surveyors, solicitors, agencies, and organisations as necessary.
To administratively manage and document all daily communications, whether emails, telephonic, or correspondences.
Ensure that all internal policies and Legislative procedures related to disrepair are processed in a manner compliant with current legislation.
Assist the legal disrepair team leader/case handlers with internal Disrepair training for all front-line colleagues.
Provide direct responses, contact, advice, support, and guidance on disrepair-associated litigation to internal colleagues across the business.
Assist the legal disrepair team leader/case handlers in ensuring that the Specialist Disrepair Litigation Service delivers quantifiable results in compliance with the business plan.
Ensure the accuracy of case data and report directly to the legal disrepair team leader/case handlers on case numbers, cost analysis, sector profiling, case outcomes, and all financial matters related to the service provision
Knowledge and skills required:
To have a basic knowledge and understanding of relevant statutory legislation and regulatory guidance relating to obligations placed on registered providers of social housing with regards to the maintenance and repair of housing stock.
To have expert knowledge and understanding of the civil legal system, on all relevant civil procedure rules and statutory protocols relating to housing disrepair litigation.
To have an ability to understand expert legal advice and guidance and to provide the same to internal colleagues and line management across the business.
If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk ....Read more...
Type: Contract Location: Warrington, England
Start: ASAP
Salary / Rate: Up to £18.79 per hour + Umbrella p/h
Posted: 2024-07-10 15:10:36
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Supported Housing Officer Independent Living South London 35 Hours P/W 3 month contract Potential Temp to Perm One of the UK's largest housing associations are recruiting for a Supported Housing Officer to provide a housing management service to their supported housing residents across a patch in South London.The Patch This Supported Housing Officer role covers a patch in South London, covering Lewisham, Lambeth, Greenwich and Southwark as well as potential for a number of properties in Peterborough.The Role The focus of this Supported Housing Officer role is to work closely with Support providers to ensure all customers are provided safe, comfortable, and suitable living environments for their individual needs, ensuring their wellbeing, and promoting their independence. This will include the following tasks and responsibilities:
Housing Management: Conducts monthly property inspections, oversees health and safety compliance, and ensures the wellbeing of customers through regular calls and visits.
Manages tenancies, ASB, and communal services.
Stakeholder Management: Builds partnerships with care/support providers and stakeholders, conducts liaison meetings, engages with external organizations to support independent living, and represents customer concerns in risk resolution.
Financial Management: Takes the lead in financial management, including reviewing service charges, overseeing value-for-money of communal services, and managing building furnishings and asset schedules.
Tenancy and ASB Management: Manages tenancies, ASB, and neighbor disputes, conducts viewings and assessments, and ensures compliance with telecare monitoring data.
Resident Engagement and Compliance: Leads resident engagement and wellbeing activities, promotes the Group's digital agenda, ensures compliance with health and safety policies, and understands housing regulations and care standards.
The Candidate To be considered for this Supported Housing Officer role, you will require previous housing management experience including:
Experience in managing housing services effectively.
Knowledge of tenancy, lease, and neighbourhood approaches.
Strong communication skills to engage with diverse teams and residents.
Operational thinking aligned with organizational goals.
Proven track record of community engagement and representation.
Ability to work collaboratively, meeting deadlines in a dynamic environment.
Proficient in data management, compliance, and budget oversight.
As the role is working with vulnerable individuals, you will also require an Enhanced DBS check. The role is covering a wide patch and may require monthly visits to Peterborough, so a driver with access to a vehicle would be preferable, but is not essential.The Contract This is a full time Supported Housing Officer role, working 09:00 - 17:00 Monday to Friday.
The contract is for an initial 3 months, but has an excellent chance of being extended beyond this, or even potentially becoming permanent.How to Apply To apply for this Supported Housing Officer role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: Docklands, England
Start: ASAP
Duration: 3 months
Salary / Rate: £20 - £23 per hour
Posted: 2024-07-09 15:28:43
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Job Advertisement: Neighbourhood Housing Officer
Location: Barnsley
Contract Duration: 3-month contract Working Hours: Monday to Friday, 9:00 AM - 5:00 PM DBS Level: Basic DBS is essential
About Us:
We are dedicated to delivering exceptional services to our tenants and ensuring that our communities are well-maintained and supported.
As part of our commitment, we are seeking a Neighbourhood Housing Officer to join our dynamic Neighbourhood Teams.
This key frontline role will allow you to make a tangible difference to our customers and the communities we manage.
Position: Neighbourhood Housing Officer
Role Overview:
Frontline Service: Deliver a proactive, practical, and visible customer-focused tenancy and estate management service.
Customer Focus: Provide a responsive neighbourhood management service that is consistent and supportive to customer needs, aiding the sustainment of tenancies.
Estate Management: Manage key elements of Housing Management, Environmental Management, Community and Tenancy Support, Community Safety, Compliance, and Community Cohesion.
Main Duties:
Estate Walkabouts: Conduct regular estate walkabouts to maintain a visible presence and address any issues promptly.
Communal Inspections: Perform inspections of communal areas to ensure cleanliness, safety, and compliance.
Untidy Gardens: Identify and deal with untidy gardens, working with tenants to maintain standards.
Team Support: Support the team with general estate management duties, ensuring that our services are delivered effectively and efficiently.
Key Responsibilities:
Housing Management: Ensure that tenants receive the support they need to sustain their tenancies.
Environmental Management: Maintain the environment of the estates to a high standard.
Community Support: Provide support to the community, fostering a sense of safety and cohesion.
Compliance: Ensure compliance with all relevant policies and regulations.
Community Cohesion: Promote and support community cohesion initiatives.
Qualifications and Requirements:
DBS Check: A basic DBS check is essential.
Customer Focused: Strong commitment to providing excellent customer service.
Proactive: Ability to identify issues and resolve them proactively.
Team Player: Ability to work effectively as part of a team and support colleagues in their duties.
....Read more...
Type: Contract Location: Barnsley, England
Salary / Rate: Up to £18.50 per hour
Posted: 2024-07-09 11:22:48
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Job Advertisement: Housing Support Worker
Location: Basildon, Castlepoint, and Rochford
Nearest Train Station: Pitsea Nearest Office: SS15 Mileage Claim: Drivers can only claim mileage from the nearest office to the first property.DBS Level: Enhanced (Both Adult and Child)
About Us:
The client is a national social justice charity with more than 50 years of experience in changing lives, building stronger communities, and reducing crime.
We work with 16-21-year-olds, including single individuals and parents with children, to provide them with the skills and support they need to manage their tenancies independently.
Position: Housing Support Worker
Working Hours:
40-hour weeks on a 7-day rolling rota
Shifts alternate between 8:00 AM - 4:00 PM and 12:00 PM - 8:00 PM
Travel Requirements:
Car Driver: Yes
Own Vehicle: Yes
Business Insurance: Valid business insurance required
Key Responsibilities:
Tenant Support: Assist young people in their own properties to learn and develop the skills required to manage a tenancy independently.
Referral Engagement: Work with local authority central access point/gateway services, statutory and voluntary sector agencies to generate referrals for the service as required.
Support and Safety Plans: Develop and deliver effective support and safety plans with service users, referring to specialist agencies as necessary.
Regularly record, monitor, review, and update the progressions/outcomes and service user contact.
Property Maintenance: Ensure properties are adequately equipped, maintained, furnished, and cleaned.
Rent Collection: Maximize rent collection by ensuring successful housing and other welfare benefit claims are submitted and maintained.
Monitor accounts, record all actions, and take proactive action to minimize rent arrears.
Void Management: Take a proactive approach to minimize void time and ensure properties are re-let as soon as possible.
Service Users: Our service users are 16-21-year-olds, including single individuals and parents with children. Properties Managed: You will be responsible for managing an average of 8 properties. Lone Working: There will be instances of lone working. ....Read more...
Type: Permanent Location: Essex, England
Salary / Rate: Up to £19 per hour
Posted: 2024-07-08 12:26:50
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Job Advertisement: Housing Support Worker
Location: Basildon, Castlepoint, and Rochford
Nearest Train Station: Pitsea Nearest Office: SS15 Mileage Claim: Drivers can only claim mileage from the nearest office to the first property.DBS Level: Enhanced (Both Adult and Child)
About Us:
The client is a national social justice charity with more than 50 years of experience in changing lives, building stronger communities, and reducing crime.
We work with 16-21-year-olds, including single individuals and parents with children, to provide them with the skills and support they need to manage their tenancies independently.
Position: Housing Support Worker
Working Hours:
40-hour weeks on a 7-day rolling rota
Shifts alternate between 8:00 AM - 4:00 PM and 12:00 PM - 8:00 PM
Travel Requirements:
Car Driver: Yes
Own Vehicle: Yes
Business Insurance: Valid business insurance required
Key Responsibilities:
Tenant Support: Assist young people in their own properties to learn and develop the skills required to manage a tenancy independently.
Referral Engagement: Work with local authority central access point/gateway services, statutory and voluntary sector agencies to generate referrals for the service as required.
Support and Safety Plans: Develop and deliver effective support and safety plans with service users, referring to specialist agencies as necessary.
Regularly record, monitor, review, and update the progressions/outcomes and service user contact.
Property Maintenance: Ensure properties are adequately equipped, maintained, furnished, and cleaned.
Rent Collection: Maximize rent collection by ensuring successful housing and other welfare benefit claims are submitted and maintained.
Monitor accounts, record all actions, and take proactive action to minimize rent arrears.
Void Management: Take a proactive approach to minimize void time and ensure properties are re-let as soon as possible.
Service Users: Our service users are 16-21-year-olds, including single individuals and parents with children. Properties Managed: You will be responsible for managing an average of 8 properties. Lone Working: There will be instances of lone working. ....Read more...
Type: Permanent Location: Essex, England
Salary / Rate: Up to £19 per hour
Posted: 2024-07-08 11:48:29
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Temporary Accommodation Management Officer Havering 35 Hours 3 Month Contract £23 p/h A local authority in East London are seeking a dedicated and proactive Temporary Accommodation Management Officer to join their Housing Demand Service team.
Based in Havering, you will be instrumental in providing a high-quality housing management service, addressing tenancy matters for homeless households in private sector leased temporary accommodation.
THE ROLE As a Temporary Accommodation Management Officer, you will be the principal point of contact for residents within a specified local area or estate, ensuring a high standard of living conditions.
Your key responsibilities will include:
Providing comprehensive housing management services to residents.
Supporting residents in sustaining their homes and improving their quality of life.
Offering advice on safeguarding, health and wellbeing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and promoting personal independence.
Managing tenancy and lease conditions, addressing anti-social behaviour, and ensuring compliance with relevant policies and procedures.
Collaborating with other council departments to resolve issues such as gas access, tenancy fraud, and fire risks.
Raising orders and commissioning necessary works within budgetary constraints.
Occasionally working outside normal office hours as required.
THE CANDIDATE The ideal candidate for this Temporary Accommodation Management Officer role will have substantial experience in housing services and exceptional customer care skills.
You should be capable of managing conflicting priorities and working autonomously.
Your main qualifications and skills should include:
Working in social housing, care, or similar public sector roles.
Managing complex casework both face-to-face and in writing.
Building relationships with a wide range of local stakeholders and partners.
Providing tenancy, housing, and leasehold advice, with a focus on best practice and compliance.
Working in a front-facing team, assessing clients' housing needs.
Effective multi-disciplinary collaboration.
Up-to-date knowledge of relevant legislation and policies (Housing Acts, ASB, Crime and Policing Act 2014, Care Act 2014, local housing strategies, etc.).
Proficiency in using data and case management systems.
Strong communication skills, capable of engaging with clients from diverse backgrounds.
Ability to handle conflict and potential aggression professionally.
THE CONTRACT This is a full time Temporary Accommodation Management Officer role, working on contract until March 2025.HOW TO APPLY To apply for this Temporary Accommodation Management Officer role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: Upminster, England
Start: ASAP
Duration: 3 months
Salary / Rate: £19 - £24 per hour
Posted: 2024-07-08 10:54:46
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Job Advertisement: Housing Management Worker
Location: Middlesbrough Office Base, Working Across Teesside
Nearest Train Station: Middlesbrough Nearest Office: Middlesbrough (Postcode: TS3) Mileage Claim: Drivers can only claim mileage from the nearest office to the first property. DBS Level: Enhanced (Both Adult and Child)
About Us:
Nacro is dedicated to changing lives by designing and delivering services to equip people with skills, advice, and support to move on.
We work with single homeless individuals, families, offenders, and those experiencing mental health issues, substance use, and domestic abuse.
Position: Housing Management Worker
Working Hours:
9:00 AM to 5:00 PM, Monday to Friday (1-hour unpaid lunch break)
Travel Requirements:
Car Driver: Yes
Own Vehicle: Yes
Business Insurance: Valid business insurance required.
Key Responsibilities:
Rent Account Monitoring: Track and manage rent payments.
Void Turnaround: Report repairs, restock furnishings, and clean properties.
Client Interaction: Maintain weekly contact through telephone calls and face-to-face visits.
Multiagency Collaboration: Work with various agencies to support service users.
Health and Safety Inspections: Conduct regular inspections to ensure safety and compliance.
Assessments: Perform initial and ongoing assessments, including risk assessments and reviews.
Service Users: Our service users include single homeless individuals, families, offenders, those with mental health issues, substance use problems, and those experiencing domestic abuse.Properties Managed: You will be responsible for approximately 22 properties.Lone Working: There will be instances of lone working.Work From Home: This position does not include working from home.
Qualifications and Requirements:
Driving License: Valid UK driving license
Vehicle: Must own a vehicle with valid business insurance
DBS Check: Enhanced DBS check (covering both adults and children)
....Read more...
Type: Contract Location: Middlesbrough, England
Salary / Rate: Up to £17 per hour
Posted: 2024-07-05 13:38:55
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One of the largest housing associations in Kent is recruiting for a part-time Housing Scheme Assistant to support the Scheme Manager to deliver a high quality housing management service to their Tenants in an Extra Care Scheme in SevenoaksThe Role The focus of this Housing Scheme Assistant role is the Scheme Manager in the provision of an excellent extra care service, including the following tasks and responsibilities:
Support the Extra Care Scheme Manager to undertake all aspects of Housing Management for Tenants and Scheme
To Develop and maintain a varied activities programme and encourage tenants to support their own activities.
Provide a settling in service for new tenants to introduce all aspects of the scheme and services available.
Comply with health and safety policies and procedures and fire checks for the scheme.
Collaborate with West Kent resident involvement team to maximise the opportunity for our tenants to achieve their aspirations.
Deliver an excellent level of service to customers ensuring that their needs are met.
Contribute to the achievement of the Key Performance Indicators (KPIs) for the scheme.
Report any safeguarding concerns to your line manager.
The Candidate To be considered for this Housing Scheme Assistant vacancy, you will require previous experience providing a housing service to older people, ideally within an Extra Care Service.
You will also need the following skills and experience:
Able to use Microsoft office packages.
Confident using new or bespoke ICT systems and databases.
Ability to tailor your written and verbal communication to suit individual needs.
Demonstrate ability to analyse and prioritise workload and be able to work under pressure.
Ability to build relationships and gain trust while maintaining professional boundaries.
Ability to make confident decisions in any situation using sound judgement.
Highly motivated and able to work on own initiative.
Able to solve problems and offer practical solutions in a reasonable timescale.
Experience of delivering a service to a required standard.
Willingness to research and learn about services for older persons.
Physically able to respond quickly to emergencies anywhere on the scheme site, and able to comfortably use stairs.
Due to the nature of clients you will be supporting in this role, to apply you will require an enhanced DBS on the update service.The Contract This is a part time Housing Scheme Assistant role, working 21 hours per week - 14:00 to 1800 Tuesday to Friday and 08:00 to 13:00 on Saturday.Referral Bonus If this Housing Scheme Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Housing Scheme Assistant role, please send your CV lee .
mc millan @ service care .
org .
uk or call me on 01 772 20 89 66 discuss the vacancy in more detail. Also, if this Housing Scheme Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region ....Read more...
Type: Permanent Location: Sevenoaks, England
Start: ASAP
Salary / Rate: Up to £14465.00 per annum
Posted: 2024-07-04 10:13:19
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Gateway, Temporary and Supported Accommodation Manager
Nottingham
Full Time
9-5, Monday to Friday
3 month contract
A local authority in Nottingham is recruiting for a Gateway, Temporary and Supported Accommodation Manager to be responsible for ensuring that the Council's duties in respect to the provision of temporary and emergency accommodation are fulfilled, ensuring that suitable offers of temporary and permanent accommodation are provided for Housing Solutions customers in compliance with homelessness legislation
The Role
The Gateway, Temporary & Supported Accommodation Manager will ensure the Council's responsibilities regarding temporary and emergency accommodation are met.
This includes securing suitable housing solutions, managing the Temporary & Supported Accommodation Team, and leading the Homelessness Gateway.
Operational responsibility for ensuring sufficient temporary accommodation provision, including sourcing emergency options.
Managing the Temporary & Supported Accommodation Team to comply with homelessness legislation and meet household needs.
Leading the Homelessness Gateway, securing placements from housing and support providers.
Working with commissioners to establish targets and outcomes for housing providers, monitoring performance and ensuring effective partnerships.
Providing advice and assistance on homelessness prevention and leading relevant development projects.
The Candidate
The ideal candidate for this Gateway, Temporary and Supported Accommodation Manager role will will have a strong background in service leadership within a complex organisation, with a focus on delivering outcomes and continuous improvement.
Experience in leading high-performing teams and empowering others.
Proven ability to drive change and innovate service delivery models.
Strong collaborative skills, with evidence of successful partnerships across different sectors.
Commitment to Equality, Diversity, and Inclusion, with a track record of delivering inclusive services.
The Contract
Working Hours: 35 hours per week, Monday to Friday, 9am to 5pm
Contract Length: 24th June 2024 to 15th September 2024
Referral Bonus
If this Gateway, Temporary and Supported Accommodation Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
How to Apply
If you are interested in this Gateway, Temporary and Supported Accommodation Manager role, please send your CV lee .
mcmillan @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Gateway, Temporary and Supported Accommodation Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.
....Read more...
Type: Contract Location: Nottingham, England
Start: ASAP
Duration: 3 months
Salary / Rate: £19 - £21 per hour
Posted: 2024-07-03 15:14:37
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Job Title: Housing Support Worker Location: Leicester DBS Level: Enhanced Adult Service Users: To be determined based on location confirmation Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8 am - 4 pm / 2 pm - 10 pm, 1 Saturday a month Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance Required: YesLone Working: Yes Working from Home: Yes Number of Properties: 3 / 4Main Duties: As a Housing Support Worker, your main responsibilities will include:
Planning and delivering effective support and safety plans for service users, involving specialist agencies as necessary.
Ensuring properties are adequately equipped, maintained, furnished, and cleaned to provide a safe and comfortable environment for residents.
Supporting residents in understanding their responsibilities to maintain tenancies and future accommodation, assisting with benefits to promote independence.
Empowering and motivating service users to identify and achieve their desired outcomes.
Developing move-on plans with service users, identifying realistic options for their future housing at the earliest opportunity.
Requirements:
Full UK Driving Licence and access to own vehicle with valid business insurance.
Enhanced Adult DBS Certificate.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience in supporting individuals with complex needs.
How to Apply: To apply, please send your CV and a covering letter addressing how you meet the requirements to connor.sarginson@servicecare.org.uk.
Please indicate the job title in the subject line of your email. ....Read more...
Type: Contract Location: Leicester, England
Salary / Rate: Up to £17 per hour
Posted: 2024-07-03 09:52:21
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Job Title: Housing Support Worker Location: Maidstone and Surrounding Areas DBS Level: Enhanced Adult Service Users: To be determined based on location confirmation Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8 am - 4 pm / 2 pm - 10 pm, 1 Saturday a month Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance Required: YesLone Working: Yes Working from Home: Yes Number of Properties: 3 / 4Main Duties: As a Housing Support Worker, your main responsibilities will include:
Planning and delivering effective support and safety plans for service users, involving specialist agencies as necessary.
Ensuring properties are adequately equipped, maintained, furnished, and cleaned to provide a safe and comfortable environment for residents.
Supporting residents in understanding their responsibilities to maintain tenancies and future accommodation, assisting with benefits to promote independence.
Empowering and motivating service users to identify and achieve their desired outcomes.
Developing move-on plans with service users, identifying realistic options for their future housing at the earliest opportunity.
Requirements:
Full UK Driving Licence and access to own vehicle with valid business insurance.
Enhanced Adult DBS Certificate.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience in supporting individuals with complex needs.
How to Apply: To apply, please send your CV and a covering letter addressing how you meet the requirements to connor.sarginson@servicecare.org.uk.
Please indicate the job title in the subject line of your email. ....Read more...
Type: Contract Location: Maidstone, England
Salary / Rate: Up to £17 per hour
Posted: 2024-07-02 09:27:03
