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Location: Wakefield, HQ. Hourly Rate: £16.21 per hour
Overview: Service Care Solutions is currently recruiting for a Data and Information Standards Support Officer to join a dynamic team within a police force's Digital Policing Directorate.
This is an exciting opportunity to support compliance with data protection principles and to ensure that force information and personal data are handled in line with legal and ethical standards.
Key Responsibilities:
Support records management and MOPI functions, ensuring compliance with data protection principles.
Assist in the promotion and implementation of policies and procedures that ensure lawful information handling and protect the Force's information.
Manage and supervise a team of Data and Information Standards Officers.
Provide advice and guidance on records management, retention, disposal, and data protection.
Conduct internal reviews and support the delivery of the Data Standards Programme.
Requirements:
Proven experience with IT systems, databases, and data analysis.
Knowledge of data protection legislation and data quality principles.
Strong communication skills, both written and verbal.
Ability to work flexibly and effectively in a dynamic environment.
Experience in supervising and leading teams.
Why Work With Us?
Competitive hourly rate of £16.21.
Opportunity to make a significant impact in a growing and essential department.
Support from a dedicated recruitment consultant, Lewis Ashcroft at Service Care Solutions.
How to Apply: To apply or to learn more about the role, please contact Lewis Ashcroft at Service Care Solutions at 01772 208962 or email Lewis.Ashcroft@Servicecare.org.uk. ....Read more...
Type: Contract Location: Wakefield, England
Salary / Rate: £16 - £16.71 per hour
Posted: 2024-12-03 15:40:46
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IT Support Technician - Field and Office BasedLocation: East & Mid Kent | Salary: £24,000 - £28,000 doeContract: Permanent | Full-Time or Part-Time (Term-Time Only Considered) Hours: 08:30 - 16:30Driving Licence & Vehicle Required
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*Due to the nature of this role, you’ll be required to undertake a DBS check before start
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*Why Join?- Great pay + mileage paid at 44p per mile - Be part of a 25-year-old thriving business- Flexible work options to suit your lifestyle - Fully funded, fun staff events 2-3 times a yearAbout the Role:Love tech? Want to make a difference? As a Field-Based IT Support Technician, you’ll travel to schools across Kent, providing hands-on support with Microsoft PCs, servers, networks, and cloud systems.
You’ll be the go-to expert for troubleshooting, installations, and tech guidance.
No two days are the same in this fast-growing company!What You’ll Need:- 1st Line IT Support experience - Proficiency in Microsoft Server, Windows, Active Directory, and Group Policy- Full UK driving licence and your own car - Bonus: Apple knowledge!Ready for your next tech adventure? Call us today on 01304 200329 and take the first step!Westin Par is proud to promote diversity.
Applicants must have the right to work in the UK.Westin Par values diversity and promotes equality.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. ....Read more...
Type: Permanent Location: Birchington
Start: 08/12/2024
Duration: Permanent
Salary / Rate: £24k - 28k per year + mileage +flexible work options
Posted: 2024-12-03 09:42:35
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Job Title: Service Designer
Salary: £500 LTD Umbrella Per Day
Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Preston, PR1 | Remote Start Date: ASAP Work Pattern: 09:00am - 17:00pm
We are seeking a talented Service Designer to lead the creation of a comprehensive Service Design Pack for our client's Oracle Fusion system.
Working within our client's Digital Services team, this role is pivotal in ensuring seamless system delivery and maintaining operational excellence.
Key Duties and Responsibilities:
Develop a detailed Service Design Pack for the Oracle Fusion system.
Collaborate with business colleagues to define responsibilities and establish SLAs.
Identify and address documentation gaps.
Conduct requirements gathering to align technical and customer needs.
Oversee key processes, including:
Change management
Test management
Risk and defect management
Qualifications and Experience:
Proven experience in Service Design, with a focus on Oracle Fusion systems preferred.
Strong skills in documentation, requirement analysis, and stakeholder collaboration.
Demonstrable expertise in change management and test management processes.
Ability to identify and mitigate risks effectively.
Solid technical and operational understanding of service delivery systems.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: City of Preston, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £500 per day + Umbrella Per Hour
Posted: 2024-12-02 08:39:26
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Job Title: Salesforce Support Analyst Salary: £42,023 - £43,337 plus Comprehensive Benefits (Including 27.1% Employer Pension Contribution) Hours: 37 Hours Per Week Type: Permanent Location: Seaham, SR7 (North-East based) OR Bishop Auckland, DL14 | Hybrid Start Date: ASAP Are you passionate about driving innovation through technology? Join our client's dynamic team where your expertise in Salesforce will support critical organizational objectives and enhance user experiences.
This role is pivotal to the delivery, support, and development of the Salesforce platform, ensuring its optimal performance and usability across the organization.Key Duties and Responsibilities:
Oversee the support and development of the Salesforce platform in line with the ICT Strategy.
Analyze working practices, propose innovative solutions, and resolve system issues proactively.
Assist in the development and implementation of strategic plans alongside the Business Applications Manager.
Provide expert guidance to users on Salesforce functionalities and troubleshooting.
Maintain up-to-date system documentation and act as a Systems Champion to promote proactive ICT usage.
Collaborate with internal teams and external partners to resolve complex issues.
Stay informed on the latest Salesforce developments and recommend usability improvements.
Adhere to confidentiality, cybersecurity, and health and safety policies to ensure operational integrity.
Qualifications and Experience:
Proven experience as a Salesforce Support Analyst or in a similar role.
At least 1 year of Salesforce administration and analysis experience.
Salesforce Administrator Certification is essential; Advanced Administrator or Platform App Builder Certification is desirable.
Strong understanding of Salesforce CRM platforms and data management.
Demonstrable experience in managing Salesforce implementations and upgrades.
Effective communication and user training skills.
Familiarity with Agile project management methodologies and integration tools like MuleSoft is an advantage.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Permanent Location: Seaham, England
Start: ASAP
Salary / Rate: £42023.00 - £43337.00 per annum + Plus comprehensive benefits
Posted: 2024-11-29 13:03:42
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Job Advertisement: ICT Project CoordinatorLocation: Rose Hill HQ Rate: £400 per day Contact: Lewis Ashcroft - Lewis.Ashcroft@servicecare.org.uk.
Role Purpose
Are you a detail-oriented professional with a knack for project coordination? We are seeking an ICT Project Coordinator to monitor project throughput and processes within the ICT Department.
This role is pivotal in ensuring projects align with governance cycles, budgets, and departmental priorities.
Key Responsibilities
Project Monitoring: Track project progress and ensure alignment with governance cycles.
Budget Oversight: Manage individual project expenditures and maintain an overall departmental budget overview.
Resource Allocation: Collaborate with IS Managers to allocate resources effectively.
Reporting: Collate and prepare project reports for governance boards.
Essential Knowledge & Experience
Educational Background: A-Level standard or equivalent.
Project Management: Familiarity with software tools, Gantt charts, and critical path analysis.
Communication Skills: Assertive and confident in interacting with staff at all levels.
Planning & Analysis: Strong numerical and analytical abilities for budget monitoring and project planning.
Technical Proficiency: Skilled in using spreadsheets for tracking project expenditures and budgets.
Influencing Skills: Excellent listening and influencing abilities to identify and meet project staffing needs.
Why Apply?
This is an exciting opportunity to play a key role in driving ICT projects forward, ensuring efficient processes, and contributing to organisational success.
Interested? For more information or to apply, please contact Lewis Ashcroft at Lewis.Ashcroft@serviecare.org.uk or call 01772 208962.
....Read more...
Type: Contract Location: Merseyside, England
Salary / Rate: £400 - £4000 per day
Posted: 2024-11-29 10:59:40
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Service Care Solutions is proud to be assisting Lincolnshire Police in recruiting for multiple Command and Control (C&C) System Configuration Specialists based at Nettleham Fire and Police HQ.
Role Overview
As a C&C System Configuration Specialist, you will provide high-level configuration and administrative support for the Command and Control suite of systems and Pronto.
This role involves implementing and testing new designs, functionality, and software releases, alongside providing expert advice and technical support to colleagues across the force.
You will work closely with internal and external stakeholders, ensuring all configuration changes are effectively documented while maintaining a thorough understanding of the C&C systems and associated interfaces.
Key Responsibilities
Provide configuration and administration services for the C&C systems.
Assist with capturing requirements, producing use cases, and preparing functional specifications.
Test and implement system changes and provide user advice.
Analyse data, produce reports, and deliver system optimisations.
Maintain system security, auditing access levels, and ensuring compliance.
What We're Looking For
Essential:
Experience working within Agile and other development methodologies.
Understanding of ITIL processes and project management frameworks like PRINCE2.
Strong analytical and problem-solving skills.
Ability to communicate effectively at all levels and work on your initiative.
Proficiency in Microsoft Office tools.
Desirable:
Knowledge of police systems or prior experience in the policing sector.
Familiarity with programming languages such as SQL, XML, or Visual Basic.
Business analysis experience or expertise in tools like Business Objects.
Pay Rate
Umbrella Rate: £22.31 per hour.
Why Join?
This is an exciting opportunity to contribute to the efficient operation of critical police systems, playing a vital role in supporting frontline operations and shaping future configurations.
Location: Nettleham Fire and Police HQ Contract Type: Full-time Application Process: To apply or learn more, contact Lewis Ashcroft at Service Care Solutions via Lewis.Ashcoft@servicecare.org.uk or call us today at 01772 208962 ....Read more...
Type: Contract Location: Lincolnshire, England
Salary / Rate: £17.24 - £22.31 per hour
Posted: 2024-11-25 12:34:30
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Job Title: Asset Data & Planning Officer Salary: £20 P/H PAYE (Inclusive of Holiday Pay) | £23.46 P/H LTD Umbrella P/H Hours: 35 Hours Per Week Type: Temporary Location: Manchester, M21 Start Date: December 9th/16th Work Pattern: Monday - Friday | Flexible & Hybrid working (3 Days in Office)Join our client's team as an Asset Data & Planning Officer - Sustainable Assets, where you'll play a vital role in supporting the delivery of our corporate plan, asset management strategy, and investment programmes.
This position ensures that the data within our asset management system is accurate, up-to-date, and continually improved to guide effective decisions and investments.
Key Duties and Responsibilities:
Manage and maintain stock data within the asset management system, providing essential reports for department and business use.
Assist the Strategic Asset & Investment Manager in creating stock condition survey schedules and long-term investment programmes.
Provide data and reports to inform decisions on acquiring or divesting housing stock.
Collaborate across departments to align investment with local priorities, budgets, and compliance obligations.
Qualifications and Experience:
Proficiency in Microsoft Office, especially advanced Microsoft Excel skills.
Experience in analyzing large datasets and effectively communicating findings.
Understanding and ability to analyze financial data, including cost modeling.
(Desirable) Experience with asset or property data within the housing sector.
(Desirable) Background in major/planned works programming.
Proven ability to deliver high levels of service to both internal and external customers.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Sale, England
Start: December 2024
Duration: Ongoing
Salary / Rate: Up to £20.00 per hour + PAYE Inclusive of Holiday Pay
Posted: 2024-11-22 13:01:44
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Service Care Solutions is assisting Merseyside Police with the recruitment of an IS Projects & Budget Officer for their ICT Department.
This is a fantastic opportunity for a detail-oriented individual with a passion for project management and budget control to contribute to the operations of one of the UK's leading police forces.
Job PurposeThe role involves monitoring ICT Department project throughput and processes, ensuring accurate expenditure tracking, and providing critical support to IS managers and programme coordinators.
Key Responsibilities
Monitor and check ICT orders and invoices against budgets and deliveries to ensure accuracy.
Maintain comprehensive records of departmental expenditures and project plans.
Support IS management by preparing budget forecasts and project resource plans.
Produce detailed project summaries, including Gantt charts and critical path analyses.
Liaise with internal stakeholders and suppliers to resolve invoice and budgetary discrepancies.
Administer staff attendance, overtime, and project resource allocation.
Essential Skills & Experience
Education: Educated to A-Level standard (or equivalent).
Accountancy training is desirable.
Project Management: Familiarity with project management software and techniques, including Gantt charts.
Numerical Ability: Strong analytical skills to ensure accuracy in budgetary tracking and forecasting.
Technical Knowledge: Knowledge of telephony tariffs and ICT systems is advantageous.
Communication Skills: Assertive and clear communication to liaise with stakeholders at all levels.
IT Proficiency: Skilled in spreadsheet use to maintain and report financial data.
Key Details
Location: Merseyside
Pay Rate:
£15.29 per hour (PAYE)
£19.87 per hour (Umbrella)
Contract: Temporary
This is your chance to play a pivotal role in ensuring the smooth operation of ICT projects and budgets at Merseyside Police.
To Apply: Contact us at Lewis.Ashcroft@servicecare.org.uk for more information.
....Read more...
Type: Contract Location: Merseyside, England
Start: ASAP
Duration: 6 Months +
Salary / Rate: £15.29 - £19.87 per hour
Posted: 2024-11-20 16:59:35
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Service Care Solutions is proud to be supporting CTPHQ (Counter Terrorism Policing Headquarters) in recruiting for this essential role.
Location: Empress State Building, Empress Approach, Lillie Road, London SW6 1TR
Contract Type: Contract (Inside IR35)
Pay Rate: £550 per day (Umbrella)
Hours: Full-time, 5 days a week
Business Area: CTPHQ (Counter Terrorism Policing Headquarters)
About the Role:
We are looking for an experienced Operating Model Consultant to join the Change Pillar within CTPHQ.
In this critical role, you will focus on shaping and refining business operating models, particularly within the context of organisational design.
This will include developing people structures, improving access to information, and refining governance frameworks.
As the primary design analyst on various projects, you will work autonomously, while regularly collaborating with supervisors for guidance.
Key Responsibilities:
Design and modify business operating models to improve organisational effectiveness.
Specialise in organisational design, including people structures, information management, and governance.
Operate within existing project frameworks, often as the lead design analyst.
Maintain regular communication with supervisors for feedback and support.
Key Requirements:
3-4 years of experience in business operating model development, ideally within a consultancy setting.
Proven organisational design skills, including process development and ways of working.
Ability to work independently, demonstrating confidence and credibility in your approach.
Current security clearance is essential.
Application Instructions:
To be considered for this role, it is essential to provide responses to the following questions alongside your CV:
Provide an example of when you designed a new or amended an existing business operating model.
The nature of the design work you undertook.
Your specific role in the project.
The approach or methodology you used.
The design challenges you encountered.
Please ensure your responses are detailed and align with the key requirements for this position.
How to Apply:
Submit your application, including your CV and the response to the questions, to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962 for more information. ....Read more...
Type: Contract Location: South West London, England
Start: 12 Months +
Salary / Rate: £500 - £550 per day
Posted: 2024-11-20 11:43:47
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Senior Digital Analyst (HR and Payroll Systems) Local Authority Hackney Flexible Working - (Potential need to travel to the office Twice a month) Hackney Based Monday to Friday 09:00-17:00 37.5 Hours per week 3 Month Contract (Possibility for extensions) £170 - £200pd UmbrellaI am currently recruiting for a Senior Data Analyst for a client in the London Borough of Hackney., The successful candidate will act as key contact and coach for the internal team to investigate and resolve user support queries and apply changes in response to ad hoc requests, liaising with MHR support desk where appropriateRoles and Responsibilities:
Actively promote delivery of a high quality user experience across all areas of the ICT service, including fit for purpose systems and guidance, and high standards of access, availability, usability, usefulness and excellent standards of service.
Lead a team providing an excellent user centred service that supports users to get full value from the digital tools and equipment available to them, helping users to find simple and secure ways of achieving their goals and solve problems.
Deliver, implement and support others to ensure that the Council's values and practises always meet our objectives for security, financial prudence and transparency, inclusion and sustainability.
Actively contribute to the work of a multidisciplinary team, so that all its members benefit from your core skills; promote the generous sharing of expertise and create opportunities for continuous learning and development.
Actively contribute to Council-wide and directorate initiatives that will achieve and implement the Mayor's priorities and corporate objectives and meet the user needs of Hackney's residents and businesses.
On a rota basis with other Senior managers and the Head of service, act as the lead officer ensuring the effective coordination and delivery of support to users, including out of hours support where applicable, for which additional payment will be offered.
Requirements for the Role:
Min 12 months solid experience of system build/ system administration in iTrent HR & Payroll system:
Understanding and experience of handling organisation and payroll system configuration and maintenance
Security access administration (setting up, testing & applying function & data accesses, setting up and maintaining user records)
Experience of configuring/ supporting users with Employee & Manager Self Service (electric theme) including payslips, absence - plus ideally time & expenses, learning & development
Experience of investigating queries from back office operational teams (payroll, HR, pensions)
Experience of configuring/maintaining batches and workflows
Experience of system reports and auditing function
Experience of configuring new functions and administering system upgrades.
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969 ....Read more...
Type: Contract Location: Hackney, England
Start: ASAP
Duration: 3 Months+
Salary / Rate: £170 - £200 per day + Dependent on Experience
Posted: 2024-11-19 14:38:51
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Job Title: Senior DevOps EngineerLocation: LeedsPay Rate: £750 per day (Inside IR35)
Company: Service Care SolutionsContact: Lewis Ashcroft - Lewis.Ashcroft@servicecare.org.uk
Overview:Service Care Solutions is seeking an experienced Senior DevOps Engineer to support the Digital Working Age Services team, particularly focusing on Universal Credit—one of the UK's most critical Government services.
This is an opportunity to directly influence the core systems supporting millions in society.
You will be a hands-on engineer and technical leader, responsible for designing, implementing, operating, and evolving new and existing services and infrastructure.
Role and Responsibilities:As a Senior DevOps Engineer, you will:
Work within a multi-functional agile delivery team, leading engineers and driving innovative solutions.
Develop and maintain automated solutions to support quality, consistency, and reliability of critical services.
Collaborate with cross-functional teams to deliver high-quality systems for agents and claimants.
Provide technical expertise, mentoring and coaching other DevOps engineers.
Key Technical Skills:
Proven experience in a DevOps environment, including Continuous Integration & Deployment.
Strong Unix/Linux platform experience (preferably RHEL/CentOS) and proficiency in scripting languages (Bash, Python, Go).
Expertise in cloud-based platforms, especially AWS.
CI/CD pipeline implementation and maintenance (GitLab CI, Jenkins preferred).
Skilled in Infrastructure as Code (Terraform, Packer, CloudFormation, Cloud-Init).
In addition, expertise in at least two or more of the following areas is required:
Data Persistence: MongoDB/Atlas
Messaging/Events Platforms: Kafka
Observability Tooling: Prometheus, Grafana, Splunk
Container Hosting Platforms: ECS/Fargate, Kubernetes
Secrets Management: Hashicorp Vault, AWS Secrets Manager
Identity Management: Entra ID, Keycloak
Security: Cloud Security, CIS Benchmarks, DAST/SAST
Person Specification:The ideal candidate will be adaptable, quality-driven, and strategically minded, with a passion for innovation and high standards in their work.
A positive attitude, resilience under pressure, and strong interpersonal skills are essential for success in this role.
On-Call Requirement:Due to the critical nature of these services, this role includes participation in a 24/7 on-call support rota.
Application:If you're ready to take on a challenging role that directly impacts public services and improves the future for millions, please reach out to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk to discuss this opportunity further. ....Read more...
Type: Contract Location: Leeds, England
Salary / Rate: £700 - £750 per day
Posted: 2024-11-06 10:29:12
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Job Title: Senior ICT Support Officer Salary: £16.26 P/H PAYE (Inclusive of Holiday Pay) | £18.70 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Staffordshire, ST16 Start Date: ASAP Work Pattern: Monday - Friday | 09:00am - 17:30pm | Some flexibility required We are seeking a proactive and technically skilled Senior ICT Support Officer to join our client's ICT Applications Management team.
This role is essential in providing 2nd and 3rd line ICT support across multiple domains, ensuring our digital applications are highly available, secure, and meet business needs in a rapidly evolving digital landscape.Key Duties and Responsibilities:
Advanced Technical Support: Provide 2nd and 3rd line support to maintain end-user computing, network technologies, database administration, and ICT applications.
Continuous Improvement: Assist in developing and improving ICT solutions and operational procedures to align with the ICT Strategy.
Collaboration: Coordinate with internal ICT project teams and virtual task groups to enhance ICT services.
Service Monitoring: Monitor applications and communicate service changes, ensuring minimal disruption.
Supplier Liaison: Work with suppliers and third parties to achieve service levels and resolve issues quickly.
Technical Change Management: Oversee technical changes, such as M365 feature adoption, to boost investment maximization and customer satisfaction.
Platform Customization: Configure applications and collaboration platforms for bespoke customer requirements while maintaining security standards.
Disaster Recovery: Contribute to disaster recovery planning, ensuring the client can recover from catastrophic ICT events.
Documentation and Asset Management: Maintain detailed records of ICT inventories, asset registers, and configurations.
Qualifications and Experience:
Technical Skills: Proven skills in M365 (SharePoint, Teams, OneDrive, Power Suite) and extensive experience in technical support environments (Network & Security, Database Administration, Application Management).
Infrastructure Knowledge: Strong understanding of ICT architecture, networks, and disaster recovery/security processes.
Problem Solving and Automation: Ability to identify operational issues and configure automation tools.
Customer Management: Demonstrated skills in customer care and relationship management
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Stafford, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £16.26 per hour + Inclusive of Holiday Pay
Posted: 2024-10-30 14:34:20
