-
Service Care Solutions is excited to announce an excellent opportunity for a Lead ICT Architect to join the Counter Terrorism Policing Headquarters (CTPHQ).
This role is vital in ensuring that our infrastructure systems and services are designed securely and efficiently.
Role Overview:
Title: ICT Lead Architect
Duration: 6 months (with potential for extension subject to approval)
Location: Various UK sites (travel required)
Security Clearance: SC with STRAP required
Job Summary:As a Lead ICT Architect, you will support the Senior Architect (Chief Technical Architect) by providing enterprise design and support expertise for a range of ICT projects.
Your role is critical in maintaining secure and efficient infrastructure systems for Counter Terrorism Policing.
Key Responsibilities:
Design Solutions: Document current "As-Is" and future "To-Be" designs for various projects, creating architecture diagrams and data sets to communicate changes effectively.
Strategic Alignment: Work across multiple projects to ensure all systems align with the strategic vision and document any technical debt.
Technical Validation: Identify and execute technical experiments to validate design decisions.
Governance and Reporting: Ensure all architectural dependencies between projects are understood, documented, and accepted.
Stakeholder Management: Develop and maintain positive and productive relationships with key internal and external stakeholders.
Training and Development: Create and deliver training material, and coach and develop team members to meet operational plans.
Essential Experience and Skills:
Security Expertise: Experience with Government Security Classifications and the Cabinet Office Security Policy Framework.
Architectural Frameworks: Proficient in designing systems using TOGAF.
Methodologies: Understanding of ITIL and Agile methodologies.
Documentation: Ability to write design documentation for accreditation up to IL5 and work with accreditors to meet security standards.
Technical Proficiency:
Microsoft Environment: Windows Server, Microsoft SQL Server, Active Directory, GPO, High Availability services, Windows desktop/VDI, Certificates and PKI design, RSA Tokens.
Network Infrastructure: Cisco Routing/Switches, TCP/IP, Network Services (DNS/DHCP/NTP), Intrusion Protection/Detection.
Cloud Services: AWS (Well-Architected Framework, Landing Zones), AzureAD, Office 365 Services.
Virtualization: VMware.
Software Solutions: .NET (VB, C#, ASP.NET, .NET CORE), MVC Framework, Python, JavaScript (REACT, Bootstrap Frameworks), SQL/NoSQL databases.
Business Processes: Documenting processes using BPMN or similar frameworks.
Project Management: Understanding of Waterfall and Agile methodologies.
Desirable Qualifications:
Certifications: TOGAF qualification and ITIL V3 or V4 Foundation certification.
Driving License: UK full driving license.
Apply Now!If you have the experience and qualifications required for this challenging and rewarding role, we encourage you to apply.
Contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk for application submissions and inquiries. ....Read more...
Type: Contract Location: South West London, England
Start: ASAP
Duration: 6 Months +
Salary / Rate: £600 - £700 per day
Posted: 2024-07-26 08:48:03
-
Job Opportunity: Technical Project Manager
Location: Hybrid, with regular travel to TVP South Rate: £500 per day Outside ir35 Contact: Lewis Ashcroft Phone: 01772 208962 Email: lewis.ashcroft@servicecare.org.uk
Job Description:
Service Care Solutions is assisting TVP in filling the position of a Technical Project Manager.
This role is hybrid, requiring regular travel to TVP South.
The ideal candidate will manage ICT projects, ensuring efficient use of resources and maximising business benefits within projects, programs, and the wider portfolio.
Overall Purpose of the Role:The professional management of ICT projects, including assets and resources within the project scope.
Ensure projects are well managed and controlled, optimising resource use and maximising business benefits.
Key Responsibilities:
Project Development and Maintenance:
Work with senior executives and business representatives to maintain the allocated project.
Ensure technical development, delivery, resourcing, and vendor management planning is accurate and up to date.
Collaboration and Accountability:
Report to the Technical Programme Management team leader and project executives.
Work closely with ICT Programme Managers and across ICT departments (Architecture, Service Delivery, Security, Dev/Ops).
Project Delivery:
Ensure projects fit approved architectures, are secure, and can be operated cost-effectively.
Manage both technical and business aspects of projects, including the implementation of new or revised business processes.
Stakeholder Management:
Ensure clear understanding among stakeholders of project deliverables, progression, and variations.
Manage ICT suppliers to ensure they deliver desired outcomes.
Quality Assurance:
Ensure ICT changes are tested appropriately to minimise business disruption and enable business benefits.
Produce and deliver documentation and training to ensure business users and ICT Service Delivery can operate the resulting systems.
Specific Skills and Expertise:
Project Management Tools: Proficiency in software such as Microsoft Project, Jira, or similar.
Technical Knowledge: Understanding of IT Architecture, Networks, Cloud Technologies & Infrastructure.
Risk and Budget Management: Effective management of project risks and budgets.
Project Planning and Control: Expertise in planning, monitoring progress, and using project management tools.
Communication and Problem-Solving: Strong written and oral communication skills, customer-focused, flexible, adaptable, and systematic in problem-solving.
Experience: Proven experience in managing ICT projects in complex environments, including staff management during organisational change.
Certifications (Desirable): Experience with IS0 9001, ISO 27001, ITIL.
Travel Capability: Full UK driving license required due to the need to travel across different locations and work flexibly.
For more details or to apply, please contact Lewis Ashcroft at the provided phone number or email address. ....Read more...
Type: Contract Location: Reading, England
Start: After clearnace
Duration: 6 Months +
Salary / Rate: £400 - £500 per day
Posted: 2024-07-23 11:27:54
-
Platform Specialist
Location: Harrow Council
Pay Rates:
Pay: £22.52 -£25.38 per hour
Job Description:Harrow Council is seeking a dedicated Platform Specialist to manage and maintain the Council's production servers, operating systems, cloud environments, Office 365 applications, SAAS applications, network, backups, and internet security infrastructure, ensuring high levels of system availability.
Key Responsibilities:
Act as a subject matter expert, providing advice and mentoring to the ICT team.
Manage the Technical Support team, including task allocation, resource planning, and monitoring staff performance.
Handle call escalations from ICT Support Teams, ensuring prompt and professional resolution.
Influence and manage significant budgets, including:
£4 million on operational contracts and capital projects.
£2 million on Microsoft cloud platforms.
£1.5 million with outsourced partners.
Ensure supplier contracts are managed effectively.
Represent ICT Operation services at CAB, reviewing and approving infrastructure changes.
Manage budgets for Azure and Office 365, implementing cost control measures.
Ensure new projects for the live environment are fit for purpose and can be supported.
Develop and implement problem-solving processes.
Coordinate administration processes to ensure legal compliance.
Compile reports and statistical data to track and manage service delivery.
Build effective relationships with ICT colleagues and suppliers.
Role Requirements:
Expertise in managing and maintaining IT infrastructure.
Experience in budget management and supplier contract administration.
Strong leadership and mentoring skills.
Ability to handle escalated technical support calls professionally.
Excellent communication and relationship-building skills.
Application Process: If you are interested in this role and meet the required qualifications and experience, please contact Lewis and Service Care via email on 01772 208962 to assist with your application or call 01772 208 962.
....Read more...
Type: Contract Location: Harrow, England
Salary / Rate: £22.52 - £25.82 per hour
Posted: 2024-07-22 11:58:15
-
Role: Technical LeadContract Length: 12 monthsLocation: Manchester Corporate Hub, Birmingham DWP Hub, Peel Park, Kings Court, Longbenton, Quarry House / 2 days a week in the officeIR35: InsidePay Rate to Candidate: £830 per day (umbrella)
About the Role:
Service Care Solutions is recruiting for a Senior Technical Lead who will be accountable for application development to create and maintain products and services.
Utilising technical expertise in multiple domains, you will develop technical product roadmaps and manage product lifecycles, ensuring full alignment with our strategy.
You will provide technical input into business discussions, directing wider strategy based on your deep technical experience in software development, site reliability engineering, DevOps, and solution architecture.
Minimum Requirements:
Hands-on PS Splunk consultant (practical experience required)
Experience working with the business to develop use cases and configure searches in ES, interactively sharing screens in groups
Able to manage stakeholders in a challenging environment
SC Cleared (must be currently held)
Splunk Certified Professional Service qualified consultant (or equivalent)
Not suitable for junior candidates; must be experienced with Splunk users
Must have a short notice period (1 month or less)
Preferable:
Familiarity with a wide range of security tools
Experience working in large organizations
Security Clearance: Must have SC clearanceCV Deadline: 19/07
Contact Information: For further details, please reach out to Lewis Ashcroft at Service Care Solutions.
Lewis Ashcroft Contact Details:
Phone: 01772 208962
Email: Lewis.Ashcroft@servicecare.org.uk
....Read more...
Type: Contract Location: Birmingham, England
Salary / Rate: £750 - £830 per day
Posted: 2024-07-17 16:56:47
-
Job Advertisement: Network or Voice Engineer Service Care is seeking a dedicated and skilled Network or Voice Engineer to join our team supporting the Thames Valley Police (TVP).
This role is essential in maintaining and enhancing the network systems crucial to the policing and business objectives of the forces.
Position: Network or Voice Engineer
Key Responsibilities:
Network Management: Utilise network management tools to collect and report on network load and Voice statistics, model performance, and ensure adherence to Service Level Agreements (SLAs).
Operational Problem-Solving: Identify and resolve network or Voice issues to support consistent delivery of agreed service levels.
Maintenance and Improvement: Implement network or Voice changes and maintenance routines to support project requirements and continuous improvement.
Reporting: Create reports and proposals for improvements to support the delivery of policing needs and service levels.
Essential Qualifications and Skills:
Recognised IT Networking qualification or equivalent experience.
Understanding of IT and Voice networks' impact on policing and business processes.
Ability to explain technical designs and principles to non-technical audiences.
Full UK driving license (due to the need for travel and flexibility in working hours).
Strong communication skills, both written and oral, with a customer-focused approach.
Team player, adaptable, problem solver, capable of working systematically with minimal supervision.
Desirable Skills:
Experience working in a similar size organisation.
Good understanding of TVP's network systems, protocols, and standards.
Flexibility to work unsocial hours if required.
For more information or to apply, please contact: Lewis Ashcroft Phone: 01772 208962 Email: Ljrayashcroft@gmail.com
Join our team and contribute to the essential work supporting Thames Valley Police.
Your expertise will help ensure the network and Voice systems are robust, reliable, and ready to meet the demands of modern policing.
Apply today to make a difference! ....Read more...
Type: Contract Location: Kidlington, England
Salary / Rate: £350 - £485 per day
Posted: 2024-06-21 11:17:05
-
Job title - Business Continuity Planning Manager Location - London, EC1M Contract - Temp Hours - Full time 35 hours per week Start Date - Asap The Role Summary Out client is recruiting for a highly motivated and experienced Business Continuity Manager to join their team on a temporary basis for 2 months, with the possibility of extension.
The successful candidate will be responsible for developing and delivering a set of effective Business Continuity (BC) arrangements, working closely with the business to capture and reflect relevant detail within the Service-Level BC Plans, as well as developing the supporting collateral including training materials to support the organisation.
This role will require working with a wide cross-section of stakeholders across the organisation and would suit someone who can work well collaboratively.Your key duties within the role will include:
Work closely with the business, particularly senior management, and delegates thereof, to capture the content for the Service-Level (operational) Plans
Lead in the development of the Corporate level plan working with the business to capture and reflect the relevant detail
Act as a critical friend identifying any areas of possible improvement in both our processes and documentation
Lead in the delivery of the plans supporting BCP e.g.
training plan, testing and exercising plan, and communications plan
Develop the training decks to be used to train and educate the business including the Gold and Silver Command
Facilitate training sessions with the business to develop their understanding of the BC arrangements and response mechanisms in the event of an incident including recovery of 'Prioritised Activities' and supporting systems
Lead in the development of the BC infrastructure and processes to establish a strong set of BC arrangements
Help to develop a risk-based scenario which can be used to exercise the Plans aligning with key stakeholders such as IT, People Team, Legal, Gold & Silver Command, Leadership & Executive team members and other relevant stakeholders
Act as a point of reference and subject matter expertise to guide and advise others in the organisation ensuring the observation of best practice
Help to develop a vendor risk assessment process to properly assess a vendor's recovery strategy working closely with Procurement colleagues
Review and initiate the measurement of the agreed set of KPIs and assess whether there are any additional KPIs which could be valuable to the organisation
Key requirements
A minimum of 5 years' experience as a Business Continuity Manager or above
Previous experience in leading the development and implementation of organisational BC capability
A recognised BCP qualification or accreditation would be advantageous
Strong stakeholder/interpersonal and organisational skills and can work collaboratively, effectively
Ability to develop strong working relationships with a range of stakeholders demonstrating a flexible approach to work activities
Practical and pragmatic - can approach work with a logical mindset
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to lewis.hodson@servicecare.org.uk ....Read more...
Type: Contract Location: City of London, England
Salary / Rate: £27.47 - £32.97 per hour
Posted: 2024-06-19 09:38:07
