• Customer Service Advisor

    Customer Service Advisor Job Description As a Customer Service Advisor, you will be responsible for providing a first-class professional customer service to residents and customers as a first point of contact. You will resolve complex technical enquiries from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and general housing management enquiries. You will possess extensive technical knowledge of a wide range of function ....Read more...
    Type: Contract Location: Hackney, England Start: ASAP Salary / Rate: Up to £16.9 per hour Posted: 2023-12-08 09:04:10

  • Repairs Customer Services Advisor

    Repairs Customer Services Advisor We are currently seeking a Repairs Customer Services Advisor to provide a high quality, customer-orientated advice and information service around responsive repairs and asset information to customers and visitors through a variety of contact channels including telephone to ensure consistent and convenient customer access to council services. Job Purpose The role of the Repairs Customer Services Advisor is to handle a high volume of inbound calls to the repair ....Read more...
    Type: Contract Location: Newark, England Start: ASAP Salary / Rate: Up to £12.8 per hour Posted: 2023-12-08 08:11:40

  • Contact Centre Manager (Band 5) - Max Rate

    Job Title: Customer Service Manager Locations: Westminster Contract Type: Temp - Ongoing Work Pattern: 36 hours per week Start Date: AsapRole Overview:As a Customer Service Manager, you will be the driving force behind a customer-centric contact service. Your leadership will empower your team to consistently provide an exceptional level of customer care, always striving for a 'right first time' approach. You will collaborate with managers to enhance customer experiences and optimise service e ....Read more...
    Type: Contract Location: Westminster, England Start: ASAP Salary / Rate: Up to £465 per day + Umbrella Posted: 2023-12-07 13:48:31

  • Feedback & Resolution Team Advisor

    Job Title: Feedback & Resolution Team Advisor Salary: £23,204 - 26,950 per annum, plus comprehensive benefits Hours: 37 Type: Permanent Location: Birmingham, B37 Start Date: ASAP Work Pattern: Monday - Friday | Hybrid Utilize your proven skills in problem-solving, dispute resolution, and computerized systems to handle customer feedback, complaints, and compensation matters. Your excellent customer service skills, assertiveness, and ability to handle challenging situations will contribute t ....Read more...
    Type: Permanent Location: Coleshill, England Start: ASAP Salary / Rate: £23204 - £26950.00 per annum + Plus comprehensive benefits Posted: 2023-12-07 12:59:13

  • Customer Service Advisor

    Service Care Solutions are recruiting on behalf of Liverpool City Council for a Customer Service Advisor. 31.5 hours per week - Situated at the Cunard Building, L2 2BS. £15 LTD p/h. Purpose of the role: To deal with a vast range of inbound enquiries from residents in Liverpool such as Bins, Pest Control, Revenues, Benefits and more. Extensive training will be provided. Experience: The successful applicant must have previous customer service experience ideally in a call ....Read more...
    Type: Contract Location: Liverpool, England Start: ASAP Salary / Rate: Up to £15 per hour Posted: 2023-12-07 09:02:25

  • Repairs Call Handler

    Job Title: Repairs Call Handler Location of the job: Maidstone ME14 (office based only) Contract type: Temporary (potential temp to perm) Weekly hours: 37 hours Working hours: Monday-Friday covering a rota active from 7:30 AM to 6 PM Start date: ASAPJob Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, triaging and raising wide range of repairs for residents. You'll need to be confident using own initiativ ....Read more...
    Type: Contract Location: Maidstone, England Start: ASAP Duration: ongoing Salary / Rate: £12.50 - £13 per hour Posted: 2023-12-06 10:02:21

  • Customer Service Advisor

    Job Title: Customer Service Advisor Hours: 37 Type: Temp Ongoing Location: Sollihull, B37 Start Date: ASAP Work Pattern: Monday - Friday | 9am - 5pm As a Customer Service Advisor in our Customer Contact Centre, you play a vital role in delivering professional and customer-focused services. Your responsibilities involve handling incoming calls and inquiries from residents, applicants, and external agencies, covering various frontline services such as housing, homelessness, rents, and repairs. ....Read more...
    Type: Contract Location: Coleshill, England Start: ASAP Duration: Ongoing Salary / Rate: £22777 - £25409 per annum + Inclusive of Holiday Pay Posted: 2023-11-28 13:12:44

  • Customer Resolutions Officer

    Job Title: Customer Resolution Officer Work Pattern: 36 Hours a week Contract: Asap start Location: Hammersmith and Fulham Days: Mon - Fri Job Role - To deliver an effective, complaints, enquiries and compliments management service which ensures service standards are met. Providing information to the corporate complaints service relating to Freedom of Information enquiries, Ombudsman cases and Subject Access Requests in accordance with the policy and procedures. To proactively assist s ....Read more...
    Type: Contract Location: Hammersmith and Fulham, England Start: ASAP Salary / Rate: Up to £25.03 per hour + Umbrella Posted: 2023-11-28 10:54:42

  • Customer Service Administrator

    We have a great opportunity for a full-time customer service executive to join an established Finance team, based in Preston. This will be a varied role including inbound/outbound calling, and a variety of administration tasks. This is not a sales based role. In your role as customer service executive, you will need to be dedicated and self-motivated, with the ability to work on your own initiative. You will have a real passion for helping a business grow and providing the best customer serv ....Read more...
    Type: Permanent Location: City of Preston, England Start: ASAP Salary / Rate: Up to £22605 per annum Posted: 2023-11-24 10:16:16

  • Repairs Call Handler

    Job Title: Repairs Call Handler Location of the job: Maidstone ME14 (office based only) Contract type: Temporary (potential temp to perm) Weekly hours: 37 hours Working hours: Monday-Friday covering a rota active from 7:30 AM to 6 PM Start date: ASAPJob Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, triaging and raising wide range of repairs for residents. You'll need to be confident using own initiativ ....Read more...
    Type: Contract Location: Maidstone, England Start: ASAP Salary / Rate: £12.5 - £13 per hour Posted: 2023-11-22 13:32:18

  • Customer Resolutions Officer

    Job Title: Customer Resolution Officer Contract Type: Temp -Ongoing Work Pattern: 35 Hours Per Week Start Date: AsapService Care Solutions are looking for a Customer Resolutions Officer on behalf of our client to join a team in London. You will be responsible for delivering a high-quality customer service to customers needing support during reported complex repairs.Job Role - To proactively collaborate with residents to surmount barriers and facilitate repairs. To handle cases related to d ....Read more...
    Type: Contract Location: Ealing, England Start: ASAP Salary / Rate: Up to £30000 per annum Posted: 2023-11-21 09:32:35

  • Complaints Resolution Officer

    Job Title: Resolution Officer Contract: Temporary ongoing Hours: 35 hours per week Location: London E15 (office based 5 days) Job Description: As an RMS Resolution Officer, you will play a pivotal role in dealing effectively with corporate complaints, Members' inquiries, and Ombudsman inquiries. Working collaboratively within a team, you'll contribute to delivering high-quality responses to customer complaints and inquiries, fostering positive relations with service areas and partner agencies ....Read more...
    Type: Contract Location: Newham, England Salary / Rate: Up to £21.64 per hour Posted: 2023-11-14 14:16:27

  • Technical Account Manager

    Do you want to work for a family owned, innovative and technical company? Do you have an interest in renewable energy? Are you technically minded with a passion for customer service and sales? Do you have a full, clean driving licence and your own transport?This could be your next role…We are working with an industry leading, respected business who are looking for an exceptional technical sales professional to join their team. The ideal candidate will have experience of nurturing curren ....Read more...
    Type: Permanent Location: Sandwich Start: ASAP Duration: Permanent Salary / Rate: £36k per year + Benefits Posted: 2023-11-13 12:45:03

  • Repairs Scheduler

    Job Title: Repair Planner Work Pattern: Mon - Fri 08:00 - 17:00 Contract: Temp Ongoing - Potential for Perm Location: WarringtonService Care Solutions for Repair Planner for our client. You will be responsible for coordinating and delivering excellent customer service through the effective planning of responsive repairs. You will also be responsible for ensuring regulatory and statutory compliance throughout the whole process.Job Role - Monitor, manage and maintain the diaries of field-bas ....Read more...
    Type: Contract Location: Warrington, England Start: ASAP Salary / Rate: Up to £12.72 per hour Posted: 2023-11-10 14:53:12

  • Complaints Officer

    Job Title: Complaints Handler Locations: Lewisham SE13, hybrid working once trained Contract Type: 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders ....Read more...
    Type: Contract Location: Lewisham, England Start: ASAP Duration: 6 Months Salary / Rate: £15 - £15.50 per hour Posted: 2023-11-02 14:05:37

  • Customer Service Advisor

    Job Title: Customer Service Advisor Locations: Hammersmith and Fulham Contract Type: Temp - Ongoing Work Pattern: 36 hours per week Start Date: AsapYou will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerability and diversity and ensure that equality of service is offered. The role is a fast-paced environment with focus on delivering and providing excellent customer service and timely resolutions ....Read more...
    Type: Contract Location: Hammersmith and Fulham, England Start: ASAP Salary / Rate: Up to £19.37 per hour + Umbrella Posted: 2023-11-01 14:34:27

  • Repairs Call Handler

    Job Title: Repairs Call Handler Location of the job: Lewisham SE13 Contract type: Temp (potential temp to perm) Weekly hours: 36 hours Working hours: Monday-Friday 9-5 Start date: ASAPJob Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, raising and scheduling a wide range of repairs for residents and communicating regularly with all stakeholders (residents, colleagues and contractors). You'll need to be c ....Read more...
    Type: Contract Location: Lewisham, England Salary / Rate: £13 - £14 per hour Posted: 2023-10-30 14:41:13