Service Care Solutions Ltd
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Support Worker

A large London based Housing association are recruiting for a Support Worker at one of their homelessness services in East London (E2).

The Service
This role is based in a recovery hub providing accommodation and support to homeless men and women, some of whom will have a history of trauma and complex needs.

Within a psychologically informed environment, service users are supported using the Recovery Model to stabilize their substance use and/or mental health, establish networks of support, manage their health, well-being, welfare and move-on towards independent support.

The Role
The focus of this Support Worker role is to work with clients to ensure positive outcomes and to maintain safety and security of building a service delivery and support residents of the service to identify and work towards recovery focused goals.

You will also be ensuring the safety and security of the building, clients and colleagues
Additional duties will include:

  • Work alongside clients and other professionals to identify recovery focused goals and to co-produce support plans in order to achieve outcomes.

  • Work within a trauma informed, strengths based and recovery focused model which keeps the client at the heart of service delivery.

  • In conjunction with colleagues assess risk and develop robust and dynamic risk management plans using a harm minimisation approach.

  • Work with clients and relevant local services to plan and support move- on from the service and the resettlement of residents.

  • Liaise and develop effective joint-working with other agencies and professionals to ensure an effective wraparound service.

  • Ensure that all work with clients is recorded promptly using the organisations client records system.

  • Ensure that all new clients are appropriately inducted into the service and that all necessary paperwork is completed.

  • Support residents with maximising income, including ensuring all relevant benefits are claimed and housing costs are met.

  • Work with housing management team to ensure rent is paid promptly and any arrears issues are addressed.

  • Support clients to report any maintenance issues, and to monitor and report maintenance issues in common areas.

The Candidate
To be considered for this Support Worker role you will the following skills and experience:

  • Experience working with vulnerable adults with complex needs.

  • Experience working with in at one of the following areas: Substance Misuse; Street Homelessness; Mental Health; Offending

  • Understanding of at least one of the following: Trauma Informed approaches; Strengths based practice; Recovery focused support; Psychologically Informed Environments

  • Understanding of the causes of homelessness and its impact on individuals.

  • Knowledge of the benefits system

Due to the nature of clients you will be supporting in this role, you will require an enhanced DBS.

The Contract
This is a full time role, working 40 hours per week, on a rota basis, including early and late shifts, as well as some weekend work.

The role is on an initial 3 month contract with a chance of being extended or even made permanent.

Referral Bonus
If this Support Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.

If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Support Worker role, please send your CV lee .

mc millan @ service care .

org .

uk or call me on 01 772 20 89 66 discuss the vacancy in more detail.

Also, if this Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region