Service Care Solutions Ltd

Repairs Customer Service Advisor

Job Title: Repairs Customer Service Advisor


Locations: Redditch, B98


Contract Type: Temporary Ongoing -


Work Pattern: Monday-Friday 37 hours per week (9 AM - 5PM)


Start Date: ASAP



A new opportunity has become available for an administrator who will be responsible for ensuring the effective deployment of Operatives and booking of repairs appointments.

This will involve providing a customer focussed efficient and effective repairs service to customers by responding to telephone calls, understanding the repair request and agreeing with the customer a suitable time for the tradesperson to call.



Essential Criteria:




  • Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast-paced and pressurised environment.

  • Strong Customer Service and Administration Skills



If you are interested in this position and meet the above criteria, please send your CV now for consideration.



If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk




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