Service Care Solutions Ltd

Royal Orhtapaedic: Imaging Medical Sec

Calling all admins in the NHS!


Role: Band 4 Imaging admin


Location: Royal orthapaedic


Pay rate - £10.50-11.50



JOB PURPOSE
Manage Consultant's day to day secretarial work, with regard to typing of correspondence, organisation of diary, outpatient clinic and theatre commitments.



To work as part of a team taking a lead role in providing secretarial support for the consultants and junior medical staff in the team, with particular responsibility for ensuring clinical correspondence (clinic tapes, imaging reports, discharge summaries) is produced in a timely fashion as delegated by Patient Access Manager for Secretarial Services.



To coordinate the junior secretarial support staff in the team.



Liaise with scheduled care list coordinators to ensure theatre utilisation is maximised and patients are treated within nautical targets.



MAIN DUTIES AND RESPONSIBILITIES



  • To assist with the typing of all correspondence relating to outpatient and in patients, as well as typing departmental correspondence.

  • Regularly liaising with Patient Access Manager for Secretarial Services to ensure departmental key performance indicators are achieved.

  • Managing consultant's diaries, booking meetings and taking minutes where appropriate.

  • Arrange patients new and follow up appointments as required using PAS system and liaison with appropriate departments.

  • Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.

  • Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.

  • To provide cross cover for secretarial team during annual leave and sickness.

  • To validate weekly primary targeting list (PTL) as delegated by the Patient Access Manager for Secretarial Services.

  • Co-operating in the introduction of new procedures, policies or technology, assisting managers in its implementation.

  • To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.

  • To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology/imaging and urgent telephoned results and all results are filed in the patient's records.

  • Compiling and maintaining up-to-date secretarial job plan/cover folder for secretarial team.

  • To take responsibility for patients notes in the office.

    To implement secretarial and administrative policies to track medical records and referral letters using the Patient Administration System.

  • To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.

  • To participate in appraisals and personal reviews and work to achieve agreed set objectives.

  • To participate in appropriate training and development activities.

  • To conduct staff appraisals, as delegated by the Patient Access Manager for Secretarial Services.




  • This is not an exhaustive list of duties and a regular review will take place with the potholder as part of their on-going development and performance management.


    Applicants should be confident in their own abilities and keen learners in order to fulfil the role to the best of your ability.

    If this sounds like you, and if you want to discuss the role further then please contact Matt at service care solutions on 01772 208 953.

    Alternatively, please email.

    Matt.clarke@servicecare.org.uk.




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