Service Care Solutions Ltd

Service Charge Officer

Service Charge Officer based in Birmingham.



Temporary Service Chard Officer


Duration - From: ASAP - until the end of December 2021 (see attached Vacancy Request Form)
Work Pattern - 37 hours per week (M-F)
Location - Birmingham


DBS - Basic Check







Job purpose:


To provide a high-quality service to leaseholders, shared owners, freeholders in respect of their service charges, including:



  • Responding to, and co-ordinating responses to complex or contentious service charge enquiries.

  • Building and maintaining a high level of practitioner's knowledge and understanding of leases, leaseholder and shared ownership service charge accounts.

  • Responding to leaseholders and shared owners on complex service charge increases, by having an understanding of how service charges for leaseholders and shared owners are set.

  • Dealing with internal and customer enquiries and provide information and support within the Group.


Delivered through effective working relationships with colleagues in the Rent Setting Team, Neighbourhoods Team, Leaseholder Team, Income Recovery Team and with all work colleagues to ensure a one team approach to the delivery of our services.



If your interested in this psot then please forward your CV to adam.benouaich@servcecare.org.uk or call Adam 01772 208966








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