Service Care Solutions Ltd

Recruitment Assistant - Police

Service Care Solutions are looking for a Recruitment Assistant to work with a local police force on a full-time, long-term contract in Wymondham.

Main activities of the role:

To provide a comprehensive recruitment service, proactively planning and organising each part of the recruitment process and securing the appropriate facilities and resources

Proactively prioritise workloads and recruitment campaigns, balancing conflicting demands and reacting to short-notice requests or changes to ensure a smooth recruitment experience for candidates and the force

To work to tight, often inflexible and demanding deadlines, ensuring good planning and tracking of all elements of the recruitment process

To support assessment centres as required

To use an applicant tracking system, entering data into relevant systems or spreadsheets and ensuring data quality and making improvements where possible.

Constantly monitor applicant numbers to ensure intakes are met

To provide accurate and timely transactional responses and communication with candidates and managers, responding to queries and requests as appropriate and using discretion to resolve issues.

Produce information reports and data from relevant systems in order to answer queries

To support interview scheduling, issuing interview packs, providing documentation to managers and any other administrative tasks that are required to deliver an end to end resourcing service

To open any relevant correspondence and scan/record relevant materials and prepare and send any correspondence required to complete processes in an accurate and timely fashion

To work collaboratively with colleagues to deliver good service, supporting more junior colleagues when required

To prepare documents, presentations and other material as required

It is essential that applicants meet the following criteria:

Able to make recommendations for improvements in relation to administrative systems and processes

Proven and effective administrative skills.

Understands the need for confidentiality

An understanding of how to handle, resolve and escalate enquiries and pass on information promptly

Excellent customer service skills

Excellent written and verbal communication skills

Confident in using ICT systems such as Word, Excel, Outlook, PowerPoint

Able to plan, manage and review tasks for self and more junior team members

Excellent interpersonal skills, able to communicate effectively and professionally

Excellent time management and planning and organisation skills

Able to support changes in service provision in a positive and constructive manner

Able to work independently and seek advice and guidance when needed

Is approachable and confident in coaching more junior members of the team to help them to acquire skills and experience

This is a police-based role, so applicants will be subject to police security checks.

It is advised that applicants have a clean DBS/CRB within the last 3 years.

If you are interested in this vacancy, please ring 01772 208962 and ask to speak to Martin Cookson.

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