Service Care Solutions Ltd
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Investment Team Leader

A Housing Association based in North Yorkshire is looking for an Investment Team Leader to join their team.

This is a full time, permanent position and the ideal candidate will have experience working within social housing and a proven track record in managing a multi-trade workforce.

The purpose of the role is to assist the internal investment team in providing our customers an excellent service, through the efficient co-ordinated delivery of group investment and improvement projects.

The Investment Team Leader is responsible for guaranteeing that a high standard of quality control and supervision is maintained for each scheme, ensuring a right first-time approach is adopted throughout.

You will ensure all projects are carried out to specific standards, specification and schedule, in line with budgets, customer requirements and expectations, whilst being commercially aware and embedding our Health & Safety culture change at every opportunity.

The main responsibilities of the role are:

  • Ensure the successful operational delivery of the company's Internal Investment Programme, including the effective co-ordination of all resources required to deliver excellent service while optimising performance, cost and risk.

  • Work closely with the Area Manager, assisting with the contract management of internal and external resources including the management and planning of material requisition and storage and security & carry out pre-start surveys including post inspections ensuring quality, value for money and Thirteen standards are being met, and ensuring that the quality of work is to the highest standards on all our properties

  • Assist with the co-ordination of performance management activities relating to the team, including the absence management processes, appraisals (including Trade Plus assessments) and regular 1:1s, also monitoring and development of training opportunities within the teams, & carrying out Health & Safety inspections

  • Working with the Quantity Surveyor team in Providing effective administration and record keeping for the team and the maintenance of both the manual and electronic databases

  • Maintains the quality of service delivery through constant monitoring to implement required improvements to the service ensuring continuous improvement and best practices are achieved at all times

  • Recording, reporting and monitoring of agreed KPIs, implementing remedial action \ work plans to achieve targets


  • Demonstrate a track record of effectively managing a multi-trade mobile operative workforce

  • Demonstrate an understanding of the management of Health and Safety at an operational level.

  • Understands all aspects of delivering a front-line service to customers in a challenging commercial environment

  • Understands and can demonstrate a commitment to coaching and developing staff to ensure succession planning, coupled with change management skills.

  • Effective use of ICT and other IT, media as appropriate

  • Ability to prioritise workload to achieve realistic targets, costs and time deadlines

  • Excellent interpersonal skills and skilled influencer and negotiator able to communicate effectively with external stakeholders, customers and staff.

  • Educated to HNC or equivalent and/or professionally qualified in property management or a related discipline and/or the ability to demonstrate relevant experience in an operational setting

The client is looking to move quickly with this role and as such are offering £35651 per year.

So if this position sounds of interest, email a copy of your up to date CV to or call James at Service Care Construction on 01772 208967