Service Care Solutions Ltd
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Community Care Officer

Service Care Solutions are currently recruiting for a Community Care Officer to work at Hertfordshire County Council based at Watford General Hospital.

The main purpose of the role is to contribute effectively and professionally to the work of the Home and Hospital Support Service and Hospital Discharge Scheme providing support to older people who have been discharge from hospital, or have recently been unwell, to help them to readjust to living independently.

Main Duties and Responsibilities

  • Provides professional responses in situations where people need support, handling complexity and ambiguity dependent on experience.

    Using analytical skills to inform assessment, decision making and interventions.

  • Undertakes proportionate assessment of people in accordance with current Adult Social Care legislation, providing support, information and advice for those who do not meet eligibility criteria and when appropriate makes appropriate eligibility decisions.

  • Identifies and takes appropriate safeguarding action when required.

  • Supports Lead officers in safeguarding processes and when experienced assess and manage risk, knowing how to intervene proportionately and ensuring people are protected from harm, while protecting their human rights.

  • Provides professional advocacy, acting as the lead professional to provide advice and support when an adult is at risk of social exclusion.

    Assists people to deal with adverse circumstances such as poor health, poverty, inadequate living conditions; as well as maximising the strength of individuals, their families and their communities

  • Provides support, acting as the lead dependent on experience, where a person is constrained by social or family circumstance to achieve a reasonable degree of independence and autonomy.

  • Carries out duties in a timely and responsive manner, in line with HCC's Values and Behaviours framework.

Essential Criteria

Excellent communication and administrative skills.

Full UK driving licence.

A passion for working with adults.

An Enhanced DBS check.

If you are interested in the role, or know of anyone who may be, please contact Josh at Service Care Solutions on 01772 208964 or email

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!