Service Care Solutions Ltd

Defects Manager

A Housing Association based in Camden is currently recruiting for a Defect Manager to join their team.


This is a full time, temporary position and the ideal candidate will hold a degree level or equivalent technical or professional qualification in a property or project management, architecture, construction or maintenance.



The purpose of the role is to be responsible for ensuring all potential latent defects are assessed and proven latent defects targets are met by the main contractor, working collaboratively across departments.

Carry out inspections of reported latent defects to assess liability and coordinate the rectification of defects on properties.



The main responsibilities of the role are:


To ensure that targets are met for performance and customer satisfaction.
Technical assessment of the validity of potential latent defects, including in person inspection as required.


Assessment of risk and cost.


Instructing works, reviewing programme and leading on negotiations with contractors.


Liaising with consultants, warranty providers, system and product manufacturers and suppliers.


Act on behalf of the housing association in the provision of exemplary customer service to the residents of properties with latent defects.
Ensure that residents are fully satisfied with all the aspects of any remedial works and the customer service provided to them.
Ensure all identified latent defects are professionally investigated, monitored and resolved promptly and effectively.



Requirements for the role:


Degree level or equivalent technical or professional qualification in a property or project management, architecture, construction or maintenance.


Experience in contributing to a team environment of mutual motivation and support, enabling swift resolution of issues.


Ability to understand costs of schemes and sales performance on a scheme by scheme basis.


Make strategic decisions and take responsibility for achieving outcomes.
Allocate managerial tasks effectively and measure and report on outcomes to achieve deadlines.



The client is looking to move quickly with this role and as such are offering between £25-£27 p/hour Umbrella Ltd (approx.

£620-£665 p/week NET after deductions) dependant on experience and qualifications.

So if this position sounds of interest, email a copy of your up to date CV to james.glover@servicecare.org.uk or call James at Service Care Construction on 01772 208967


Not interested in this role but know somebody who could be? Refer a friend today and receive up to £250 per referral if they are successfully placed by SC Construction!













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