Service Care Solutions Ltd

Commercial Officer

Service Care Solutions are working with London Borough of Kingston in finding a Commercial Officer to join their team.

Job Purpose

The Council is focused on delivering the best possible outcomes for its communities.

To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture.

The role reports directly to the Strategy and Transformation lead.

This role leads the development and implementation of commissioning strategies, improvement programmes, service redesign and project management for Older people and Physical Disabilities services.

It is responsible for managing individual commissioning activity based on specific needs analysis and understanding of market and needs opportunities to achieve the best outcomes for Adults and ensure sustainable delivery across the service.

This role aligns with the Market Management team to ensure effective and joined market engagement and commissioning.

Main Duties and Responsibilities

  • Works with manager and colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement

  • Supports operational plans to ensure that the resources within the teams are used to best effect and impact

  • Builds strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way

  • Supports Kingston's commitment to community cohesion and valuing diversity and social inclusion

  • Collaborate with the Strategy and Transformation team to gather and analyse needs and outcome requirements, conducting a comprehensive market analysis and baselining the two to enable effective commissioning, service integration and redesign

  • Initiate, dDevelop, implement and promote a market management strategy, ensuring effective integration with wider ASC strategic developments and objectives

  • Understand external market factors and relevant market conditions affecting the business, including supplier information, benchmarks, industry trends etc.

Essential Criteria

  • Question and challenge ways of working, with an understanding of the bigger picture in terms of the corporate context and external environment

  • Demonstrate agility and adaptability in mindset and ways of working

  • Work successfully with key stakeholders within and outside of the Council

  • Demonstrate commitment to own personal and professional development to meet the changing demands of the role

  • Demonstrate innovation and creativity

  • Actively engage in positive cross organisational communications and team working

  • Communicate clearly, confidently and appropriately with colleagues using the best methods of communication for the task

If you are interested in the role, or know of anyone who may be, please contact Josh at Service Care Solutions on 01772 208964 or email

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

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