Service Care Solutions Ltd

Income Officer

Job Title: Income Officer
Basis: Full Time
Hours: 35 Hours per week
Type: 9 months Fixed Term Maternity Contract
Salary: Up to £31816 + £1,200 car allowance
Location: Epsom, KT17
Our client are looking for an experienced income officer to to work on a maternity cover contract for 9 months
Job Role -
, Maximize income and prevent arrears
, Ensure that rent and other charges owed to the Association are promptly and correctly collected
, Build and maintain effective relationships with all residents and partnership agencies
, Deliver an effective and appropriate service to all residents fairly and without discrimination
, Sustain tenancies
Candidate Requirements -
, Experience of debt recovery across all tenure types
, Understanding of relevant housing law
, Experience of attending court to present cases in relation to debt recovery
, Knowledge of preparing court application using PCOL
, Experience of providing a customer focused service
, Experience of negotiating solutions to achieve the objectives of the customer and organisation
, Experience of handling difficult customers and situations in a compassionate and sensitive manner
, Good IT skills and knowledge of Microsoft Office Suite
, Good written and verbal communication skills
, Flexible and prepared to work outside normal office hours on occasion according to the needs of the service

If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to

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