Service Care Solutions Ltd

Brokerage Officer

Brokerage Officer - Hillingdon

Service Care Solutions are excited to announce that we have had a role come out in Hillingdon as a Brokerage Officer.

To be considered for this role you must have an enhanced DBS and also a vehicle with business insurance.


● To provide a Brokerage Service to ensure the effective purchasing of care arrangements as detailed in agreed authorised care packages from needs led assessment

● To maintain detailed records and systems for monitoring vacancies, allocations and placements across Social Care

● To negotiate fees in conjunction with advice and support from the Contracts Department, Finance and Team Manager/Service Manager

● To negotiate regarding potential delayed discharges with the hospitals

● To work with parents and carers, bringing together various agencies and implementing the statutory duties and responsibilities as set out in the Children's Act (1989), Children and Adoption Act (2002) and Children Act 2004


● To purchase Home Care hours in accordance with the stated needs as identified and outlined on the Care Plan

● To purchase Residential or Nursing Care Placements, including Respite Care in accordance with the stated needs as identified and outlined on the Care Plan

● To ensure that appropriate level of care provisions are available to the Emergency Duty Team (EDT) including beds and home care hours

● To ensure that block Contracts are utilised to their optimum levels

● To be responsible for developing and maintaining effective booking systems for respite care, permanent placements for residential and nursing, home care packages and other services

● Maintaining a resource allocation service, which ensures the provision of high quality, cost effective placements and support packages for vulnerable children and young people, through close liaison with front line staff, senior managers and external providers.

Placements and support packages need to meet the holistic needs of the children across education, health and social care.

● Managing a workload consisting of children requiring short notice and planned residential placements/support packages with external providers.

● To assist in the development of transformational services within the brokerage team

● To ensure that all customers, including self funders are discharged from hospital within the specified timescales to avoid delayed discharges, and provide them with appropriate information

● To ensure that all customers are provided with services as detailed in the Care Plan supplied by the Social Care or In-house Provider Services Reablement Team

● To ensure that customers are aware of fees and charges

● To ensure that the care purchased is in accordance with the customers choices and authorised as within budgetary limits by Social care

● To meet the performance standards of Social Care for quality and best value

● To ensure that data bases, IT systems and monitoring information is maintained and up to date

● To produce reports on data and information as requested by the Team Leader or Management

● Arranging appropriate and timely transport ensuring correct services are provided that meet individual needs, e.g.

via the London Ambulance Service or in-house passenger services

● To ensure that good working relationships are developed and maintained with internal and external partners, staff and providers

If you are interested in the role, or know of anyone who may be, please contact Andy on 01772 208964 or email
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

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