Service Care Solutions Ltd

Customer Service Advisor

Customer Service Advisor

COVID contact Team at Cheshire East Council, based in Macclesfield

I am currently looking for a Customer Service Advisor to join Cheshire East Customer Services Team.

This role will predominantly be based around contacting people affected by COVID either through the track and trace service or to provide an ongoing customer service to people who are isolating.

This is a 37 hours per week contract, it is a 7 day service.

You will work on a shift rota during the week and will be given weekends as part of this.

The service is only open 10am - 1pm on Saturday and Sunday.

On a day to day basis you will work from home (fast broadband required) answering calls and booking in patients for their Covid Vaccine, they will also make outbound calls for the Track and Trace service advising customers who have tested positive to self-isolate.

There may also be a need to handle other calls for Council services.

This is currently a 3 month contract but may be extended further!

Pay: £10.79 per hour

If you are interested in this role or looking for a new role within Sales or Customer Service in the UK, please contact Alex Procter on 01772 208 962

*Service Care Solutions also offer a referral fee of £250 for anyone you may know.

Once they are placed and complete their probationary period you receive a £250 bonus!


Working with Service Care Solutions offers you a number of benefits including:

, A specialist consultant within an experience and dedicated recruitment team
, Excellent rates of pay
, An extensive range of vacancies available throughout the UK
, Payroll service twice a week

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