Service Care Solutions Ltd

Supervised Contact worker

, To supervise and ensure the safe conveyance of children and young people to and from family time venues.

, To use observation and assessment skills appropriately to provide detailed and accurate recording.

, To provide records and reports which:

 Are kept to the standard set by the Service using new technology.


 Reflect working in partnership with families.


 Reflect the objectives and purpose of the Supporting Family Time contract.


 Support social workers in their work with vulnerable children and young people, their families and/or carers.


 Are shared with other relevant professionals.

, To ensure that feedback is obtained from families through questions/feedback on the quality of the service received.



, To promote the participation of users and carers in all aspects of the service and to liaise with other agencies whenever necessary.

, To provide family time at a range of venues throughout County Durham.

, To assist the manager in ensuring the designated venues are safe and appropriate for family time.



, To support the Team Leader/Team Manager in providing a safe service delivery including assessment and management of risk.

, To ensure that conditions of work and the environment comply with Health and Safety legislation.



, To represent the service at a range of forums including case conferences and reviews.

, To adhere to published policies, standards and procedures in the delivery of the service.



, To notify providers and quality controllers about deficiencies in the standards of services.

, To inform service planners about unmet needs and gaps and shortfalls in provision.

, To undertake training, as required, to meet the needs of the service.

, To support other services within Children's Social Care.

, Undertake any such duties assigned by the Director of Children and Young People's Services or duly authorised officers, commensurate with the grade of the post.

, To work flexibly within the hours of operation to best meet the needs of the service.

This will include, as required, some weekend working and extended office hours within contracted weekly hours.

NVQ Level 3 in children
DBS - Enhanced

Thank you




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