Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Support Officer

Support Officer needed for Devon County Council, £17 ltd an hour

Start Date- ASAP
Contract End date- 3 months initially
Hours per week - 37 hours (must be able to do the occasional weekend)
Pay rate - £17 ltd an hour
Team - Provider Response Team - Social Care Commissioning
Location - Home Based

Description
, Calling providers (using standard templates provided) with COVID outbreaks / cases on a daily basis to obtain situation reports.

Logging (in Word templates / Excel spreadsheets, reporting and escalating to senior managers as appropriate
, Supporting providers with information, advice, tools and resources as required (using reference documentation developed and maintained by the Tactical Provider Response Cell) in relation to COVID outbreaks / cases and COVID testing
, Development and maintenance of procedures and associated data dashboards (liaising with Business Intelligence specialists) for COVID outbreaks / cases and COVID testing, in collaboration with colleagues social care, Public Health and NHS e.g.

Capacity Tracker
, Answering telephone and email queries (using the QAIT and COVID testing mailbox) from providers and members the public in relation to COVID outbreaks / cases and COVID testing.

Logging (in Word templates / Excel spreadsheets, reporting and escalating to senior managers as appropriate

What is required?
, Administrative experience
, Experience of call handling
, Social care/health experience in any of the roles would be helpful but not essential


If you are interested please call Jemma Molloy on 01772 208964 or email me your CV - jemma.molloy@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.



The benefits of working with SCS;
, A specialist, dedicated Social Work consultant offering single point of contact
, Exceptional referral bonuses - £250 per referral placed in to work!
, An extensive & exclusive range of Social Work vacancies across the UK
, Nationwide provider Social Work staff to over 200 local authorities.


, Payroll service twice a week.


, Ltd and PAYE payment options available.


, Annual training budget of up to £250 and continued online CPD training.


, Excellent Annual Loyalty schemes / bonuses.


, DBS disclosures provided via fast track online services free of charge.