Service Care Solutions Ltd
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SEND Administrative Assistant

Durham County Council Children and Young Peoples Services Administration Assistant Full Time Job Location: Working from Home / County Hall The SEND, Looked After and Vulnerable Groups Case Work Team, provide administrative support in a busy office environment, liaising with education establishments, health and social care colleagues and parents.

Key duties of this role include processing and issuing annual reviews of Education, Health & Care Plans using the education data base.

This is a busy role, applicants must be able to work at a fast pace, have an eye for detail, be able to fact find and have a proactive approach in resolving process issues.



, Liaising with parents and professionals for children with Special Educational Needs.

, Support SEND Caseworkers with the updating and issuing of Annual reviews of EHC Plans.
, To take responsibility for tracking a caseload for children/young people and reporting progress as required to the case worker.
, Take responsibility for requesting and pursuing all education, medical and social care advice relating to the EHC assessment process as directed by Case workers.
, Manage children/young people's electronic files to ensure they are comprehensive, accessible and up to date.
, Support Case workers to ensure all reports are prepared and submitted in a timely manner for panels.


, Take responsibility for ensuring recommendations from panels are actioned and recorded with a clearly documented audit trail.

, Ensure all casework and recording is in line with quality assurance processes and procedural guidance.



, Ensure accurate and timely recording of process and information on databases.

, Undertake a wide range of administrative duties in support of the team including
, receiving visitors
, answering telephones
, diary management
, production of reports and power point presentations
, minute taking
, Word processing, mail merges
, Photocopying

, Administration work relating to statutory assessment processes for children and young people including:
, Processing requests
, Initiating statutory assessments
, Requesting and collating advice from parents and professionals
, Sending meeting invites
, Consulting with education establishment for placements
, Issuing Draft and Final EHC Plans

, Working within current Data Protection requirements, Information Sharing protocols and Caldicott Guidelines.

All employees have a responsibility to undertake training and development as required.

They also have a responsibility to assist, where appropriate and necessary, with the training and development of fellow employees.

All employees have a responsibility of care for their own and others health and safety.

The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post as directed by the Head of Service.

Variation may also occur to the duties and responsibilities without changing the general character of the post.

Requirements:
NVQ Level 3 in relevant subject
Enhanced DBS
Experience of working in Special Education or an Educational environment

If you are interested and you feel you have the right experience and qualifications, please contact DAYNA on 01772 208964.



Thank you