Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

ASB Officer

ASB Officer based in Croydon Required to start asap!

3 Month Temporary Contract.

Part Time- 18 Hours Per Week.

Monday , Wednesday and Friday 08.00- 17.30 pm with a 1 hour break.

Person Specification:

, A good knowledge of the relevant legislation and of tenancy enforcement
, Sound knowledge of best practice in relation to the management of nuisance and harassment
, Experience of preparing/presenting anti-social behaviour cases for legal action
, Experience of dealing with cases of nuisance and harassment in a housing management environment including preparation of and progressing legal action.

Job purpose:

, To investigate reports of nuisance, domestic abuse harassment or anti-social behaviour made by tenants, residents, leaseholders or members of the public
, To provide support and guidance to housing management on low level ASB issues
, To maintain effective liaisons with external and internal partners and agencies

Principal accountabilities

, Support the Head of Community Safety in leading on the development and effective implementation of policies and procedures relating to the effective management of ASB.
, Investigate reports of nuisance, domestic abuse, harassment or anti-social behaviour made by or about residents or others and identify the appropriate action to be taken.
, To manage complex cases and liaise with local partners, e.g.

Police, Local Authorities and other stakeholders.
, Where necessary, identify and pursue legal action (e.g.

injunctions, possession proceedings, Anti-Social Behaviour Orders) to prevent further nuisance from occurring including service of Notice of Intention to Seek Possession, briefing solicitors, preparing Witness statements, Particulars of Claim, attending court and acting as witness where appropriate.
, Use non-legal ASB remedies such as formal and informal written warning, Acceptable Behaviour Contracts, Good Neighbour Agreements and restorative justice where appropriate as well as management transfers and starter tenancy reviews.
, To maintain up to date and accessible records in all areas to include using computer systems and data bases as well as existing systems providing information and reports upon request.

Ensure GDPR compliance in line with external partner protocols and internal policies and procedures
, Provide support to witnesses throughout the period of any legal proceedings including providing regular information regarding progress, arranging interpreters or transport where appropriate, explaining the court process and discussing the significance of any judicial decision
, Provide information and advice to tenants and residents about the role of the ASB Team, the help that is available from other agencies, their own responsibilities and legal remedies.

If you are interested in this post then please apply, you can also contact adam on 01772 208966 or email your cv too