RGN Quality Improvement Lead

An exciting new job opportunity has arisen for a committed RGN Quality Improvement Lead to support the Associate Director of Quality and Governance and Director of Quality to develop and improve best practice across the Adult Care services in the North West Region

Responsible for a portfolio of services in the region, aiming to ensure that all services meet all regulatory and company requirements and are continually improving the quality of service delivery and service user experience

As a Quality Improvement Lead your key duties include:

·         Work closely with the Quality Team, Service Managers and Operations Directors in the monitoring and embedding of an ongoing person centred and quality improvement culture throughout the organisation.

·         Be an ambassador for the region, Division and the group on quality, communicating key initiatives and driving the message of the importance of quality across all sites within the region.

·         Exercise strong practice leadership in a style and manner consistent with the company’s values, sharing best practice, positively influencing colleagues at all levels, and encouraging reflective practice and a culture of continuous improvement.

·         Working with the Director of Quality, develop and implement appropriate professional standards and monitor adherence to policies and procedures at all levels within the division to ensure continued compliance..

·         Ensure compliance with all regulatory and company quality and policy requirements through auditing, review visits to sites that will take place as a minimum, each quarter.

·         Responsible for ensuring site governance and robust systems, tools and processes are in place, and that sites have a working knowledge of these, to ensure compliance processes are implemented and audited effectively.

·         Ensure that all auditing and governance requirements are met at each site on an ongoing basis at each site within span of control, including personally completing site quality inspections for each service on an agreed timetable to meet company and regulatory requirements.

·         Motivate, monitor and coach Service Managers to ensure they are delivering services of the optimum quality

·         Develop manage and maintain strong working relationships with both internal and external stakeholders in regards to complaints and incidents.

Take a strategic overview of all issues relating to health, safety, regulatory compliance and service quality using early warning indicators, data and soft intelligence available within the division


An ideal Quality Improvement Lead must have these skills and experience as they are beneficial for this position:

·         Expert specialist knowledge of leading, implementing and reviewing quality initiatives in a related business environment.

Educated to a degree level or equivalent the post holder will have extensive experience of managing and leading ‘good’ adult social care services and have knowledge and experience of managing change, quality improvement processes, and site turnaround.

Will have detailed and up to date knowledge of the social care industry, regulatory matters and current best practice

·         A valid UK driving licence is essential for the role and is regular CPD to ensure the role holder is up to date and credible in a wide range of areas.

In addition they will be expected to undergo specific statutory and regulatory training as the role requires from time to time

·         Experience of discussing issues with, and presenting findings to, senior management teams.

·         Strong report writing skills with the ability to present information (both financial and non-financial) and recommendations in a clear and logical way

·         Evidence of having implemented practices which have resulted in positive outcomes for people with a learning disability


The successful Quality Improvement Lead will receive an excellent Competitive Salary.

This exciting position is a Full Time role, working 37.5 hours a week.

In return for your hard work and commitment you will receive the following generous benefits:

·         25 days annual leave plus bank holidays (at commencement of employment)

·         A group Personal Pension Plan (GPPP)

·         Private Medical Insurance Scheme

·         Life Assurance

·         Free meals while on duty

·         Care first - Employee Assistance Services

·         Continuous learning and development

·         Childcare vouchers

·         Career development

·         Personal health insurance

·         An employee assistance programme

·         Voluntary benefit


To be considered for this position you must be qualified as an RGN Nurse with a current active NMC Pin

Reference ID: 4130

To apply for this fantastic job role, please call Peter Fit on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

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