Homeline Response Officer - Swindon
A local authority in Swindon is recruiting for a Homeline Reponse Officer to take calls from the pull-cord response system in vulnerable tenants homes and visit the homes to assist tenants.
The focus of the role is to assist with the provision of a 24-hour comprehensive emergency call system for the elderly, special needs and chronically sick clients in their own home.
This will include the following tasks and responsibilities:
, Respond to calls for assistance and co-ordinating an emergency response.
, Responding to emergency calls.
In most cases, this will require a visit to the client's property, which must be carried out as quickly and safely as possible.
In appropriate circumstances, gain entry to dwellings to assist clients.
, If the subscriber is ill or injured, carry out necessary first aid and make the subscriber as comfortable as possible and co-ordinate appropriate emergency and/or welfare response
To be considered for this role, you will require previous experience in a supported housing role and have an excellent phone manner with clear-spoken English.
You will need a clean and enhanced DBS as you will be entering other peoples' homes and a driving license with access to a vehicle for travelling to the clients.
This is a full time role on an initial 3-month contract, with a good chance of being extended.
This is going to be 37 hours per week, initially during the day but after short training will involve an overnight shift every 5 days approx.
How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee .
mc millan @ service care .
You can also call Lee on 01772 208 966 to discuss the role in more detail.
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