An opportunity has arisen for a well organised and motivated individual to join the friendly and helpful Administration team within an NHS service in Abingdon.
The successful applicant must be flexible with good interpersonal and administrative skills, good attention to detail and be able to support a number of team members.
The team is a telephone triage service and take calls for services such as District nursing, ILT, Community Therapy Service, Community Matrons.
The main role will be to answer calls and process information on Care notes
Job Title: Administrator
Duration: 3 Months
Hours: 37.5 Hours PW (Monday - Sunday, Shift Basis)
Brief description of role:
Answering the telephone, taking messages and processing enquiries
To provide support with the typing of reports, letters and correspondence when required and to be responsible for the filing of patient information onto Carenotes in a timely manner
To use Microsoft Office applications including Word, Excel and Outlook as required.
Checking that stationary supplies are adequately stocked and ordering when necessary.
Keeping notice boards tidy and up to date and adding anything of interest or importance to staff.
Good written and verbal / communication skills
Good organisational skills
IT skills including Outlook, Excel and Word
Ability to liaise with all professions and levels in a confident and effective manner
Good level of general education
grade A-C or equivalent Word processing experience
Ability to prioritise own workload
Excellent telephone skills
Good communication skills with an empathetic approach
High levels of emotional resilience
NVQ Level 2 in Admin or
Desire to attend courses relating to role, as appropriate.
Experience of digital dictation systems and software
Applicants should be confident in their own abilities and keen learners in order to fulfil the role to the best of your ability.
If this sounds like you, and if you want to discuss the role further then please contact Tom at Service Care Solutions Ltd on 01772 208953, or alternatively send an updated CV to firstname.lastname@example.org
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