Service Care Solutions Ltd

Serious Incident Investigator

Job Title: Serious Incident Investigator
Duration: 6 months extendable to 12
Hours: 37.5 Hours PW
Location: East Sussex




Brief description of role:

, Developing and delivering appropriate training programmes in aspects of patient safety for all grades of staff (clinical and non-clinical) involved in care delivery
, Conducting Serious Incident investigations using a root cause analysis (RCA) methodology.

Ensuring that an accurate report is produced along with a robust SMART action plan, within the specified timescales and updating the Datix system accordingly.

This will involve contact with affected staff, patients, relatives and bereaved individuals, requiring tact and empathy
, Contributing to the development of recommendations and actions following serious incident investigations
, Developing analysis and reports, and presenting complex, sensitive and contentious information to groups, committees or other forums as required, both internal and external to the Trust
, Drafting complex reports outlining the findings of investigations and compile robust action plans in conjunction with the appropriate
, Supporting staff in the preparation of statements for serious incidents (SI) investigations and inquests as necessary
, Identifing patient safety topics for audit and leading the development of the audit tools and audit process including completion of the change cycle.
, Leading, co-ordinating and participating in promotional events to reduce and prevent harm in the delivery of care
, Developing IT skills in accordance with ESHT Information Governance guidelines to promote the quality development of the service e.g.

Word processing, ExCEL spread sheets, database inputting and Power Point usage.




Essential skills:

, Educated to Masters level or significant demonstrable experience of working at a similar level in specialist area.


, At least two years' experience working in patient safety/risk management
, Working within a multi-disciplinary settling
, Demonstrable experience of leading projects/investigations in a complex and challenging environment
, Ability to appraise research findings and apply to practice


Desirable Skills

, Working knowledge of DATIX system
, Experience of project work
, Experience of audit within healthcare settling
, Clinical qualification and current registration with the relevant professional governing body

Applicants should be confident in their own abilities and keen learners in order to fulfil the role to the best of your ability.

If this sounds like you, and if you want to discuss the role further then please contact Daniel at Service Care Solutions Ltd on 01772 208963, or alternatively send an updated CV to daniel.wagner@servicecare.org.uk




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