Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Customer Service Advsior

Customer Service Advisor , Caerphilly.



We have a vacancy within the Face to Face section of Customer Services at Caerphilly Council.

You will be providing a face to face customer service role to the residents of Caerphilly Council so previous face to face customer services experience is required.

You will need to be a quick learner.

Knowledge of the services provided by a council and knowledge of council systems would be beneficial.

You will be: , handling enquiries about council services , helping customers apply for services and report issues , handling paperwork and verification , dealing with homelessness and customers in crisis situations The team deals with face to face enquiries for Caerphilly Council but also has the remit of encouraging customers to self-serve by using our telephone and computer facilities at our sites.



If your are interesetd in this post then please forward your CV to adam.benouaich@servicecare.org.uk or call Adam on 01772 208966.