Quality Improvement Manager

New job opening for a experienced Quality Improvement Manager to work with one of the UK's leading healthcare provider.

As a Quality Improvement Manager you will be working in company's healthcare services in West Sussex area.The group has deliver a wide spectrum of services ranging from elderly residential/nursing care, home care, community care hubs, supported living, extra care, respite, day care, specialist care in the fields of Acquired Brain Injuries and mental health through to design-build-operate, consultancy and Facilities Management.

As Quality Improvement Manager you will be visiting different sites in the West Sussex area.


1.            The Quality Improvement Manager is responsible for planning, directing, and completing rigorous inspections and follows up across Company healthcare settings that are registered with the national regulators which will involve liaison with the individual Service Managers, the operational management teams and the Company head office colleagues. 

2.            The Quality Improvement Manager will be responsible for relaying the outcomes of inspections, setting requirements and timescales for completion with the Service Managers and operational management teams and for producing reports.

3.            The Quality Improvement Manager will report to the Director of Compliance and Governance and work closely with Quality Directorate colleagues, the operational management and teams with regard to areas of continuous quality improvement and business development.

 The successful manager will be offered an excellent salary of up to £40,000 per annum plus other benefits .

Principal duties


•             To be a great role-model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.

•             To set and maintain clear standards of care within the Service in line with Company healthcare’s Vision “To provide the quality of care we would want for our loved ones”, policies and procedures.

•             To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are ‘onboarded’ fully and comprehensively

•             To develop a culture of continuous quality improvement, using the framework of clinical governance


General Management

•             To understand the legal requirements of the prevailing care and other relevant legislation and ensure the Service complies.

•             To personally have a full understanding and working knowledge of all Company healthcare policies and procedures and ensure that all these policies are applied at all times.

•             To ensure that the Service complies with all statutory obligations and relevant legislation (e.g.

environmental health, health and safety). 

•             To ensure the security and confidentially of records and information relating to any Service.

•             To ensure that all paperwork used is approved by Company healthcare and not adapted/varied without following correct protocols.

•             To ensure that the culture of meaningful activities is embedded in the Service and facilitated by the entire team.

•             Plan, organise, liaise, and conduct inspections in all Company healthcare settings that are registered with CQC/CIW/Care Inspectorate.

•             Adhere to our Quality Assurance Policy and programmes

Practice Expectations

•             Adhere to the highest degree of professional standards and strict client confidentiality.

•             Maintain registration with NMC

•             Keep professional training and development up to date

•             Adhere to the Company healthcare Code of Conduct and those of the NMC

•             Perform other job-related duties as necessary


•             Maintain positive communication and working relationships with the operational teams.

•             Provide professional and clinical advice and support where needs be in the settings that are being inspected.


Health and Safety


As an employee of company you must:

•             Have overall responsibility for the Health and Safety processes within the Service

•             Be aware of Emergency Plans, such as fire plans, and your own role and responsibilities within the plans

•             Assess the risks to the health and safety of anyone who may be affected by work activities and ensure adequate arrangements are in place for monitoring and review of measures that follow from the assessments

•             Raise a RIDDOR report when required and take care of your own health and safety and that of people who may be affected, including Service Users and visitors by what you do (or do not do)

•             Co-operate with others on health and safety, and not interfere with, or misuse, anything provided for your health, safety or welfare

•             Follow the company’s Policy’s and procedures, training  and instruction you have received while at work

•             Immediately report and Health and Safety concerns to your Manager.



you must be  Registered Nurse to be considered


Reference ID: 3589


For more information please call Peter Fit on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

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