Service Care Solutions Ltd

Admin Assistant

Service Care Solutions are look for a Admin Band 2, for an Admin Assistant role in the West Heath Area on a Temp Contract.


Hours: 08:30 to 16:30 (37.5 hours a week)
Start date: ASAP

Duties:
To be the first point of contact for telephone and face to face enquiries for the therapy hub, taking messages and communicating/escalating to the clinical team.
To contact patients and relatives by telephone to book and confirm therapy visits, updating electronic systems and diaries accordingly.
Maintaining day to day administrative systems, ordering stationary, maintaining stock, photocopying, and filing.
Maintain and manage databases for the therapy hub and generate reports as required.
Update clinical IT system under the direction of the clinical team.
Support clinical leads in the collection and processing of patient experience feedback.
Send out letters to patients and healthcare professionals on behalf of the
clinical team e.g.

patient appointments, clinical letters, discharge letters.
To undertake other duties commensurate with this grade of post in
agreement with the relevant line manager.

if you are interested in this role call Matt on 01772 208 963 or email matthew.robertson@servicecare.org.uk




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