Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Support Coordinator

Support Coordinator required within Leicester Adults Services.

Responsible and accountable for the planning and programming of calls for the Care Navigators.

To provide timely data checks on patient lists and liaise with agencies and service users to book appointments and complete evaluation.

The position is for an initial 3 month full time contract with rates from £9+ per hour.

Based in the LE4 / LE5 areas

Overall Duties:
To effectively and efficiently coordinate the day-to-day planning / programming of the Care Navigators Service.

To ensure the team responds to all incoming enquiries / referrals in a timely manner whilst ensuring individual needs are met through a personalised approach.

To ensure all records (front-line staff and service user) hosted manually and on liquid-logic / systemone are up-to-date, accurate and maintained in line with legal and corporate requirements.

To contribute towards the collation of key performance and evaluation data which assists in the measuring of outcomes, quality and the overall unit cost to ensure continuous improvement.

To implement and promote Leicester City Council's policies and procedures relating to all areas of employment and service delivery.

This includes having an awareness of health and safety in terms of risk assessing, moving and handling, and medication-management.


If you are interested in the role, or know of anyone who may be, please contact Theo at Service Care Solutions on 01772 208 964 or email theo.mason@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!