Service Care Solutions Ltd

Credit Controller, Preston

A Preston based company are currently looking for an experienced Credit Controller from a background dealing with a broad range of clients.

Initially a 12 month full time fixed term contract to cover maternity leave however, with a possibility of going permanent.

As part of the Finance Team at our new City Centre office, you play a critical role in the smooth running of the Credit Control function.
Working within a small friendly Finance Team you will be responsible for the collection of overdue payments and outstanding debts by telephone and email, liaising with senior management personnel and helping resolve queries and disputes in a professional manner.

You will be expected to take a proactive approach to ensure debt is collected in accordance with agreed timescales and that all systems are updated accordingly with any relevant information.
If you are a good communicator with a mature and confident telephone manner then we would love to hear from you.
Key Role and Responsibilities
, To optimise company cash flow and manage the aged debtor accounts
, Maintain positive relationships with internal and external clients to facilitate settlement of outstanding invoices in line with terms of business.
, Dealing with, escalating and managing queries raised by client.
, Daily maintenance and noting of debtors ledgers.
, Issuing fortnightly statements and reminder letters.
, Work towards/achieve credit control/team related targets
, Prioritise daily tasks to achieve targets/deadlines
, Flag to management any issue that may put the business reputation at risk or incur costs
, Provide cover on our busy contractor payroll during absence.
, Cross training of your duties in the event of emergency cover
, Escalation of Tasks to the relevant teams within SLA
, As a rapidly growing business in both size and turnover, our Credit Controller is vital to our continued success.
Essential skills
, Experience in Credit Control
, Minimum 5 GCSE's at level C or above to include Maths
, A Level Maths/or equivalent and or Accounting at grade C or above
, Strong communication skills
, Good interpersonal skills
, Confidence and the ability to place pressure tactfully on individuals and companies who owe money
, Excellent attention to detail
, Organisational skills
, Ability to multi task
, Good customer service skills


Preferable Skills
, AAT level 2 or above
, Confident with MS Office software including Excel and Outlook
, Sage 50 accounts knowledge
, Adept at problem solving
About you
, Be able to provide fantastic customer service
, You'll be an adept problem solver
, You'll be highly organised individual
, The ability to prioritise, work to deadlines and manage time efficiently
, Innovate new ideas/ways of working which not only impact you but others too to create maximum efficiency across the team
, You'll have the ability to deal with complex accounts and customers professionally and effectively
, Good attention to detail and the ability to use your initiative and follow logic
, You'll have the ability to work successfully in a busy process-driven environment
, Be confident and energetic with a strong work ethic
Rewards
, Work for an Investor In People Gold accredited employer
, Fantastic £17k basic salary + a monthly performance related bonus
, Annual company bonus
, Employer pension scheme above the statutory requirement
, Opportunity for flexible working
, Free lunches
, Full training and support provided
, Commitment to professional training through our employee development program
, Quarterly and annual awards
, Join a friendly team!
If you would like to apply for the position of Credit Controller please email a copy of CV to HR@servicecare.org.uk or call Kirsty Worden on 01772 208969.






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